Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Central Authorization Referral Specialist
Henry Ford Hospital
Detroit
01.1995 - 01.2025
Provided support to referring physicians in obtaining pre-authorization for services as necessary.
Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.
Coordinated with provider offices to ensure timely completion of referrals prior to scheduled appointments.
Identified potential problems with referrals before submitting them to insurers and worked with providers to resolve those issues quickly.
Verified insurance eligibility for referred services using online databases and contacted insurers directly when needed.
Participated in staff meetings and provided feedback on ways to improve procedures related to referral processing.
Processed incoming referral requests for medical services and submitted them to the appropriate insurance companies for authorization.
Reviewed all documentation associated with each referral request to ensure compliance with relevant regulations.
Gathered and verified insurance requirements to meet payer requirements.
Obtained PA for services such as diagnostic imaging.