I've taken the time over the last few years to broaden my skills and knowledge in the construction side of things. I've takin an interest especially in the Inspection side of things. Along the way I've learned a different set of skills working in customer service and dealing with customers on a different level! It's made my communication skills that much better along with my ability work along side of others in a unique way.
Work History
Retail Sales Associate
3 Years 1 Month
Academy Sports Outdoors | 09.2023 - Current
Assisted customers with product selection, sizing, and store navigation
Answered customer questions using product knowledge and store policies
Stocked merchandise and maintained organized, sales-ready displays
Replenished shelves and recovered floor areas to support clean, accessible shopping spaces
Supported inventory counts and reported stock discrepancies to management
Promoted add-on products and seasonal items through customer-focused recommendations
Followed loss prevention procedures while maintaining efficient service at register and sales floor
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Laborer
16 Years 4 Months
B.H Williams Construction | 06.2010 - 2023
Followed safety procedures to maintain organized, hazard-free work areas.
Loaded and unloaded supplies from trucks and trailers with care.
Operated hand tools and basic power tools for assigned labor tasks.
Removed debris and maintained clean workspaces throughout construction phases.
Supported concrete, framing, and finishing work under direction from supervisors.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Used variety of hand and power tools to complete tasks.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Delivery Driver
7 Months
4 Star Freightliner | 02.2018 - 09.2018
Loaded and secured cargo to prevent damage during transit and unloading.
Verified delivery paperwork, pickup details, and shipment accuracy before departure.
Communicated with dispatch to adjust routes, confirm assignments, and resolve delivery issues.
Maintained clean driving records by following traffic laws and safety procedures.
Assisted warehouse staff with organizing freight for efficient loading and dispatch.
Provided courteous customer service while completing pickups, drop-offs, and signature collection.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Maintained strong relationships with clients through proactive communication and personalized service.
Car Salesperson
1 Year
Enterprise Chevrolet | 02.2017 - 02.2018
Built rapport with prospects through prompt follow-up calls, texts, and showroom communication.
Prepared vehicle walkarounds, test drives, and product demonstrations with accurate feature details.
Coordinated with finance, sales managers, and service teams to complete smooth transactions.
Explained trade-in, warranty, and protection plan options to increase customer confidence.
Supported dealership standards by managing paperwork, compliance steps, and delivery coordination.
Answered telephone and email inquiries from potential customers.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.