Ashton Beightol
Orlando,FL
Summary
Detail-oriented and reliable administrative professional with experience managing scheduling, documentation, and client-facing workflows in fast-paced environments. Known for strong organization, accuracy, and creating a welcoming, professional experience for clients and coworkers while supporting smooth daily office operations.
Overview
8
8
years of professional experience
Work History
Social Media Specialist, Writer, and Theme Park Reporter
WDW NEWS TODAY
06.2023 - Current
- Managed social media content and real-time updates while coordinating with internal teams and external partners, ensuring accurate and professional public-facing communication across five different platforms with roughly 150,000 followers across platforms.
- Wrote and published digital content while monitoring engagement and responding to audience inquiries, strengthening communication and relationship management skills.
Administrative Business Assistant
Heartland Dental
08.2022 - 06.2023
- Managed high-volume front desk and scheduling operations for 40+ patients daily, coordinating provider calendars, patient intake workflows, and documentation to maintain efficient clinic flow.
- Conducted insurance eligibility and benefits verification directly with payors, reducing claim issues and ensuring accurate patient scheduling and billing readiness.
- Served as a key administrative support across providers and staff, coordinating documentation, credentialing support, and communication with external insurance partners to keep operations compliant and organized.
Customer Care Associate
Travelers Insurance
05.2021 - 12.2021
- Identified discrepancies and communicated issues to leadership to support improvement.
- Processed high volumes of documentation and guest inquiries with accuracy and compliance in a call-center environment taking an average of 40 calls per day.
Disney Cast Member
Walt Disney World Resort
05.2018 - 05.2021
- Delivered exceptional guest service, enhancing visitor satisfaction and experience receiving approximately 25 guest letters quarterly.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in training new cast members on operational procedures and safety protocols.
- Implemented efficient queue management techniques to streamline guest flow during peak hours during all seasons.
- Completed safety logs, continued training, and operational documentation with high accuracy and timeliness.
- Managed guest interactions while maintaining compliance with operational standards.
Education
Bachelor of Arts - Theater, Minor in Public Relations, Certificate in Apparel Design, Construction, Merchandising
University of Southern Mississippi
Hattiesburg, MS05.2018
Skills
- Front desk operations and patient intake
- Scheduling appointments and managing calendars
- Insurance verification and benefit assessment
- Documentation management for providers
- Compliance with HIPAA regulations
- Multitasking in fast-paced workflows
- Patient communication via phone and email
- Team support and staff coordination
- Proficiency in Microsoft Office 365
- Organizing files with database accuracy
- Training in emotional intelligence
Timeline
Social Media Specialist, Writer, and Theme Park Reporter
WDW NEWS TODAY
06.2023 - Current
Administrative Business Assistant
Heartland Dental
08.2022 - 06.2023
Customer Care Associate
Travelers Insurance
05.2021 - 12.2021
Disney Cast Member
Walt Disney World Resort
05.2018 - 05.2021
Bachelor of Arts - Theater, Minor in Public Relations, Certificate in Apparel Design, Construction, Merchandising
University of Southern Mississippi