Ashton Bungard
Parkersburg,WV
Summary
Dynamic General Manager with a proven track record at LensCrafters, excelling in operations management and team leadership. Enhanced sales and profitability through strategic initiatives while fostering a collaborative environment. Skilled in problem resolution and compliance, ensuring high standards in patient care and data security.
Overview
14
14
years of professional experience
Work History
General Manager
LensCrafters
Parkersburg, WV
12.2011 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Ensured compliance with state licensing requirements, maintaining accurate records and documentation as needed.
- Monitored general store systems, inventory databases and operations to quickly identify and resolve issues or concerns.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Office Manager
Dr. Pate and Associates
Parkersburg, WV
02.2020 - 03.2021
- Followed HIPAA standards to secure sensitive patient data.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Streamlined office workflows through efficient scheduling and appointment management.
- Troubleshot technical issues related to equipment operation or maintenance promptly, minimizing downtime.
- Stayed current with industry advancements, attending professional development workshops to enhance skills and knowledge base continuously.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
Education
Associate Of Business Administration - Business Administration
Fairmont Stare
Parkersburg, WV05.2012
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Office Manager
Dr. Pate and Associates
02.2020 - 03.2021
General Manager
LensCrafters
12.2011 - Current
Associate Of Business Administration - Business Administration
Fairmont Stare