ASHTON CROUCH
West Richland
Summary
Experienced shift supervisor and assistant manager with a passion for developing people and creating a fun and positive work environment. Demonstrated success in managing staff, scheduling, and ensuring customer satisfaction. Seeks to use customer service skills and management experience to lead a team in a food service setting.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dominos
08.2021 - Current
- Managed the store with a focus on delivering great customer service and ensuring that all food safety standards were met
- Ensured staff followed company procedures for cash handling, delivery instructions, pizza preparation, and cleanliness of the restaurant
- Trained new employees in job duties and responsibilities to ensure smooth operation of the store during shift changes
- Monitored sales performance by reviewing daily reports and provided feedback to help improve results
- Maintained inventory levels within budgeted guidelines by monitoring stock levels and ordering as needed to maintain optimal inventory levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts -
Columbia Basin College
Pasco, WA06.2026
Hanford High School
Richland, WA06.2023
Skills
- Task Delegation
- Budget Assistance
- Cost Reduction
- Employee Scheduling
- Product and Service Knowledge
- Employee Performance Evaluations
- Training and Development
- Closing Oversight
- Schedule Oversight
- Customer Service and Satisfaction
- Team Motivation
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Management
- Workload Management
- Customer rapport
- Orientation and training
- Customer Service
Timeline
Assistant Manager
Dominos
08.2021 - Current
Associate of Arts -
Columbia Basin College
Hanford High School
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