Ashton Ford
Tulsa,OK
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Barista
Target
Tulsa, OK
10.2022 - Current
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Ordered supplies, equipment and ingredients as needed.
- Conducted weekly meetings with baristas to discuss any concerns or issues they had encountered throughout the week.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Provided coaching and feedback to staff members regarding performance expectations.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Ensured compliance with local health codes by performing periodic inspections of work areas.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
Barista
Barnes & Noble
Tulsa, OK
09.2021 - 09.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Line Cook
Ron's Hamburgers & Chili
Tulsa, OK
09.2019 - 08.2021
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Adhered to sanitation policies at all times when handling food products.
- Stocked and restocked kitchen supplies as needed.
- Organized the storage area to ensure that all necessary items were readily accessible.
Line Cook
Crescent Cafe
Sand Springs, OK
01.2018 - 08.2019
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured that all dishes were prepared according to recipe specifications.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
Education
Bachelor of Science - Computer Science And Programming
Wilmington University
New Castle, DE08-2027
High School Diploma -
Charles Page High School
Sand Springs, OK05-2021
Skills
- Barista Training
- Exceptional customer service
- Positive and professional
- Team Leadership
- Safe Food Handling Practices
- Reliability
- Conflict Mediation
- Product Upselling
Affiliations
- Volleyball Leagues
- Game nights
Certification
- Food Manager Certification
- Food Handlers Permit
- Barista Trainer
Timeline
Lead Barista
Target
10.2022 - Current
Barista
Barnes & Noble
09.2021 - 09.2022
Line Cook
Ron's Hamburgers & Chili
09.2019 - 08.2021
Line Cook
Crescent Cafe
01.2018 - 08.2019
Bachelor of Science - Computer Science And Programming
Wilmington University
High School Diploma -
Charles Page High School