Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashton Garcia

West Memphis,AR

Summary

Professional dental assistant with proven track record in patient support and office management. Skilled in handling patient inquiries, coordinating appointments, and maintaining smooth workflow in busy dental practice. Highly reliable team player with strong focus on achieving optimal patient satisfaction and adapting to changing needs.

Experienced with patient interaction, administrative support, and dental office procedures. Utilizes excellent communication skills to ensure smooth patient flow and satisfaction. Knowledge of appointment scheduling, patient records management, and assisting in dental procedures.

Overview

9
9
years of professional experience

Work History

Front Desk /Dental Assistant

East Arkansas Family Health Center
02.2020 - 08.2025
  • Enhanced patient experience by providing a welcoming and efficient front desk service.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Contributed to the practice''s success by consistently meeting monthly revenue targets through effective scheduling and follow-up procedures.
  • Facilitated seamless communication between patients, dental professionals, and insurance companies to ensure timely processing of claims.
  • Collaborated with dental staff to optimize appointment scheduling, maximizing productivity while minimizing patient wait times.
  • Managed patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
  • Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
  • Maintained inventory of office supplies, anticipating needs and placing orders as necessary to prevent shortages or delays in treatment.
  • Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

Dental Asst/ Sterile Technician

Dr. Pierce, DDS Family Denistry
01.2017 - 01.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Took Impressions efficiently
  • Helped do front desk tasks as needed

Education

Dental Assisting License -

DDS Dr. Pierce
Marion AR
01-2019

Skills

  • Dental terminology
  • HIPAA compliance
  • Professional communication
  • Phone etiquette
  • Patient scheduling
  • Payment processing
  • Appointment confirmation
  • Office organization
  • Insurance verification
  • Record management

Timeline

Front Desk /Dental Assistant

East Arkansas Family Health Center
02.2020 - 08.2025

Dental Asst/ Sterile Technician

Dr. Pierce, DDS Family Denistry
01.2017 - 01.2020

Dental Assisting License -

DDS Dr. Pierce

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