Barbara Macon-Parker
813 St. Johns's Blvd.,AR
Summary
Accomplished Regional Business Manager with a proven track record at East Arkansas Family Health Center, where I spearheaded operations and strategic initiatives, leading to a significant increase in sales. Expert in Operations Management and Team Leadership, I excel in fostering employee engagement and driving business growth. My approach combines analytical thinking with interpersonal skills to achieve outstanding results.
Overview
27
27
years of professional experience
Work History
Regional Business Manager
East Arkansas Family Health Center
04.2015 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Managed supply and equipment inventory for business according to forecasts and needs.
- Developed inaugural incentive performance plan, motivating staff, and achieving [Number]% increase in sales.
Distribution Manager
Advanced Toxicology Network
08.1997 - 04.2015
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
- Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
- Increased client retention by providing superior customer service.
- Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures.
- Reviewed transportation invoices for accuracy, identifying discrepancies and ensuring prompt resolution.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Improved delivery times with strategic route planning and reallocation of resources.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Led a team of distribution staff, fostering a positive work environment and promoting professional growth.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Developed and managed operating budget, meeting department goals.
- Introduced new technologies into warehouse operations, enhancing automation capabilities while reducing manual labor requirements.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Collaborated with other managers to develop comprehensive logistics strategies that aligned with broader organizational goals.
Education
Associate of Applied Science - Business Administration And Management
University of Arkansas
Fayetteville, AR05-2018
Skills
- Operations Management
- Sales management
- Human Resources Management
- Key Account Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliability
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Team Collaboration
- Organizational Skills
- Active Listening
- Team Leadership
- Effective Communication
- Decision-Making
- Team building
- Customer Relations
- Professional and Courteous
Timeline
Regional Business Manager
East Arkansas Family Health Center
04.2015 - Current
Distribution Manager
Advanced Toxicology Network
08.1997 - 04.2015
Associate of Applied Science - Business Administration And Management
University of Arkansas
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