Ashton Henderson
Summary
Diligent Bankruptcy Specialist known for communicating effectively with all personalities. Sharp employee skilled in inputting data, corresponding by phone or email and handling a multitude of daily tasks. Ready for a new position working as part of a talented team.
Overview
7
7
years of professional experience
Work History
Bankruptcy Specialist
Hyundai Motor America
02.2026 - Current
- Bankruptcy Inbound Call Specialist
- Manages inbound calls from customers, attorneys, and third parties regarding bankruptcy accounts while ensuring compliance with bankruptcy laws and company policies.
- Audits bankruptcy account information to determine necessary servicing actions, identify documentation requirements, and ensure compliance with legal and company guidelines.
- Researches account details to resolve customer inquiries, explain available options, and support informed decision-making.
- Consistently prioritized workload while maintaining accuracy documentation and data entry.
- Collaborated with cross-functional teams to support workflow efficiency, policy compliance, and timely account processing.
Bankruptcy Litigation Specialist
Advancial Federal Credit Union
06.2025 - 02.2026
- Reviewed and analyzed bankruptcy litigation documents, court filings, financial records, and legal agreements to determine appropriate account actions and ensure compliance with federal bankruptcy regulations.
- Managed a high-volume caseload from receipt of legal documentation through resolution, ensuring timely completion of critical deadlines and required documentation.
- Identified discrepancies, incomplete documentation, and potential risk factors, escalating complex issues requiring legal or management review.
- Coordinated with attorneys, trustees, courts, and internal business partners to obtain required documentation and facilitate timely case resolution.
- Interpreted legal notices, bankruptcy case filings, reaffirmation agreements, proof of claims, power of attorney requests, trustee payments, and other related bankruptcy filings to determine appropriate servicing actions.
- Compiled, verified, and entered detailed account, financial, and legal information into internal systems while maintaining a high level of accuracy and data integrity.
Bankruptcy Specialist
Mr Cooper
01.2025 - 06.2025
- Processed bankruptcy-related payments, ensuring accurate application of funds, account reconciliation, and compliance with court orders, company policies, and regulatory requirements.
- Coordinated with attorneys, trustees, courts, customers, and internal business partners to obtain required documentation, resolve payment issues, and facilitate timely case resolution.
- Prepared detailed payment histories and account transaction summaries for attorneys, trustees, courts, and internal stakeholders to support litigation, bankruptcy proceedings, and account resolution.
Bankruptcy Escalation Specialist
Flagstar Bank
09.2021 - 12.2024
- Selected to support a specialized COVID-19 bankruptcy initiative, reviewing customer accounts to determine program eligibility, explaining available agreement options, documenting customer elections, and processing enrollment in accordance with legal, regulatory, and company requirements.
- Posted post-petition bankruptcy payments, ensuring accurate application of funds in accordance with court orders, bankruptcy regulations, investor guidelines, and company policies while maintaining complete account documentation.
- Managed the bankruptcy correspondence inbox by reviewing, prioritizing, and processing incoming legal notices, court filings, attorney correspondence, payment documentation, and customer requests, ensuring timely routing, accurate account updates, and compliance with regulatory and company requirements.
Bankruptcy Specialist
Carrington Mortgage
09.2019 - 09.2021
- Processed Motions for Relief from Stay and Agreed Orders by reviewing court filings, interpreting legal requirements, updating account status, and ensuring servicing actions complied with bankruptcy court orders and company policies.
- Reviewed court approved agreements and legal documentation to determine appropriate account actions, identify required follow-up, and maintain accurate case records.
- Coordinated with attorneys and internal business partners to facilitate timely processing of court orders, legal requests, and bankruptcy-related account updates.
Education
Bachelor of Arts - Sociology
University of North Texas
Denton, TXSkills
- Legal Document & Court Filing Analysis
- Bankruptcy Code & Regulatory Compliance
- Payment History Preparation and Financial Record Analysis
- Account Research & Data Verification
- Risk Identification & Exception Review
- Documentation Management & File Auditing
- Workflow Management and Case Prioritization
- High-Volume Case Management
- Data Entry Accuracy & System Updates
- Customer Service Communication Compliance Monitoring & Quality Assurance
- Problem Resolution & Escalation
- Verification & Entry
- Financial Transaction Processing
- Case Management & Deadline Prioritization
- Cross-Functional Collaboration
- Customer Relationship Management
Timeline
Bankruptcy Specialist
Hyundai Motor America
02.2026 - Current
Bankruptcy Litigation Specialist
Advancial Federal Credit Union
06.2025 - 02.2026
Bankruptcy Specialist
Mr Cooper
01.2025 - 06.2025
Bankruptcy Escalation Specialist
Flagstar Bank
09.2021 - 12.2024
Bankruptcy Specialist
Carrington Mortgage
09.2019 - 09.2021
Bachelor of Arts - Sociology
University of North Texas