NE'SHA MONIQUE HANSEN
Harrisville,United States of America
Summary
I work hard and take pride in what I do and what I’ve accomplished. I take accountability and get the job done. I go above & beyond.
Overview
23
23
years of professional experience
Work History
Bankruptcy Specialist
America First Credit Union
Roy, Utah
01.2023 - Current
- Assist in helping members autos, motorcycles, rvs etc in either Reaffirming this debt, Retaining & paying or Surrendering
- Answer bankruptcy and loss mitigation calls and assist members with their questions & concerns
Mortgage Loan Associate
America First Credit Union
Roy, Utah
08.2022 - 01.2023
- I would contact members and help get them qualified for a mortgage loan & see what products worked best for them
Mortgage Loan Closer & Funder
Academy Mortgage
Layton, United States of America
09.2020 - 05.2022
- Checked data input and verified totals on forms to detect possible errors
- Attention to detail a must
- Sent mortgage closing packages to title companies in a timely manner
- They would close the Borrowers loan package
- They would call from their closing Appt if they had questions or concerns regarding information on their documents
- Once the signed closing package came back from title, reviewed documents were signed and dated accordingly and quality was met for investors
- Once all was met, fund the loan
Mortgage Closer
America First Credit Union
Roy, United States of America
02.2002 - 09.2020
- Throughout my time with America First I held many positions
- Mortgage Loan Processor
- Mortgage Underwriting
- Mortgage Trainer (Processing)
- Mortgage Closer
- Mortgage System (new) tester and workflow creator for the closing dept
- Mortgage System (new) trainer to fellow mortgage closers
Education
HIGH SCHOOL DIPLOMA -
Weber High School
05.1996
MEDICAL ASSISTANT - OFFICE
Ogden Weber Applied Technology College
Skills
- Excellent attention to detail
- Hard worker
- Reliable
- Goes above and beyond
- Learns quick
- Excellent customer service
- Use Word
- Use Excel
- Use 10-key
- Great team player
- Bankruptcy court interactions
- Bankrupt accounts monitoring
- Document Preparation
- Claims review
- Attorney interactions
- Compliance assurance
- Letters and documentation
- Telephone Etiquette
- Calendar Management
- Filing System Organization
- Legal Terminology
- Interpersonal Skills
- Multitasking
- Organizational Skills
- Understands confidentiality
Timeline
Bankruptcy Specialist
America First Credit Union
01.2023 - Current
Mortgage Loan Associate
America First Credit Union
08.2022 - 01.2023
Mortgage Loan Closer & Funder
Academy Mortgage
09.2020 - 05.2022
Mortgage Closer
America First Credit Union
02.2002 - 09.2020
HIGH SCHOOL DIPLOMA -
Weber High School
MEDICAL ASSISTANT - OFFICE
Ogden Weber Applied Technology College