Results-driven Floor Supervisor with a proven track record in enhancing customer satisfaction and achieving sales goals. Skilled in employee training, team leadership, and critical thinking, dedicated to optimizing store operations.
Overview
6
6
years of professional experience
Work History
Floor Supervisor
Shoe Carnival
2020.08 - Current
Supervised daily store operations, ensuring compliance with company policies and customer service standards.
Trained and mentored team members on sales techniques and product knowledge to enhance performance.
Implemented inventory management practices, optimizing stock levels and reducing shrinkage.
Coordinated merchandising efforts to maximize product visibility and drive sales growth.
Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.