Ashton McIntire
Tucson,AZ
Summary
Dynamic General Manager with a proven track record at Pande LTD/Baggins Inc., excelling in operations management and team building. Achieved consistent revenue growth through strategic sales initiatives and effective cost controls. Skilled in inventory management and fostering customer relations, enhancing loyalty and satisfaction. Passionate about mentoring teams to achieve operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Baggins Inc.
12.2024 - 04.2025
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
Pande LTD, Baggins Gourmet Sandwiches
07.2021 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Analyzed and developed employee schedules each week, considering sales goals and last year's data to adhere to budget restrictions.
Assistant Manager
Pande LTD, Baggins Gourmet Sandwiches
03.2021 - 07.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future
Shift Lead
Pande LTD, Baggins Gourmet Sandwiches
05.2019 - 03.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Grill Cook
Pande LTD, Baggins Gourmet Sandwiches
05.2018 - 05.2019
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
Cashier
The 107 Convenience Store
07.2015 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guests.
Education
N/A - Forensic Psychology
Thomas College
Waterville, MEDiploma -
Ellsworth High School
Ellsworth, ME06.2013
Skills
- Leadership and team building
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Inventory control
- Labor cost controls
- Quality management
Certification
Serve Safe Manager Certification
Timeline
General Manager
Baggins Inc.
12.2024 - 04.2025
General Manager
Pande LTD, Baggins Gourmet Sandwiches
07.2021 - 12.2024
Assistant Manager
Pande LTD, Baggins Gourmet Sandwiches
03.2021 - 07.2021
Shift Lead
Pande LTD, Baggins Gourmet Sandwiches
05.2019 - 03.2021
Grill Cook
Pande LTD, Baggins Gourmet Sandwiches
05.2018 - 05.2019
Cashier
The 107 Convenience Store
07.2015 - 11.2017
N/A - Forensic Psychology
Thomas College
Diploma -
Ellsworth High School