Ashton Neesmith
Semmes,AL
Summary
Proven team leader with a track record of enhancing customer satisfaction at MOD Pizza through exceptional service and problem-solving skills. Skilled in hygiene maintenance and stress tolerance, adept at fostering positive work environments and driving operational success. Achieved significant improvements in service speed and accuracy, leveraging strong work ethic and attention to detail.
Overview
12
12
years of professional experience
Work History
Body Piercer
Exit 13 Tattoo
Saraland, AL
06.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
Assistant Manager
MOD Pizza
Mobile, AL
10.2018 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sandwich Artist
SUBWAY®Restaurants
Mobile, AL
05.2013 - 11.2015
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
Skills
- Client consultation
- Sterilization techniques
- Stress tolerance
- Infection prevention
- Hygiene maintenance
- Allergy awareness
- Bloodborne pathogens
- Teamwork
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Reliability
- Active listening
Timeline
Body Piercer
Exit 13 Tattoo
06.2024 - Current
Assistant Manager
MOD Pizza
10.2018 - 06.2024
Sandwich Artist
SUBWAY®Restaurants
05.2013 - 11.2015