Ashton Paul
Fayetteville,AR
Summary
Proven ability to excel in high-pressure environments, with a strong track record of enhancing guest experiences and streamlining operations. Leveraged excellent multitasking and customer service skills at JJ's Grill to improve customer satisfaction and operational efficiency. A reliable team player, adept at managing cash and POS systems, consistently contributing to the establishment's overall success.
Overview
4
4
years of professional experience
Work History
Bartender
JJ's Grill & Bar
Fayetteville, AR
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
JJ's Bar & Grill
Fayetteville, AR
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host
JJ's Bar & Grill
05.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
New Boston High School
New Boston, TX05-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cash register operation
- Memory retention
Timeline
Bartender
JJ's Grill & Bar
09.2024 - Current
Server
JJ's Bar & Grill
03.2022 - Current
Host
JJ's Bar & Grill
05.2021 - Current
High School Diploma -
New Boston High School
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