Ashton Prater
Tempe,AZ
Summary
Hard working and passionate student with strong intrapersonal and organizational skills, eager to secure entry-level positions, ready to help achieve long and short term goals! Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Associate
In N Out Burger
07.2020 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Utilized customer feedback to improve product offerings.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Elections Team
Alpha Omicron Pi Sorority ASU
10.2023 - 11.2023
- Distributed ballots to voters and answered questions concerning voting procedures.
- Collected necessary information from voters to determine correct voting location and ballot.
- Counted over 4,500 ballots to prepare official reports of election results.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Created fair, non-partisan environment to protect free choice of voters..
- Used excel to perform data entry and prepare correspondence.
- Coordinated with elections-member team to verify proper placement and quantities of ballots and equipment.
- Oversaw accuracy testing and maintenance of voting units through continued surveillance.
- Reported issues to higher management with great detail.
- Input data into spreadsheets and databases.
Director of Diversity Equity and Inclusion
Alpha Omicron Pi Sorority ASU
11.2022 - 11.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
High School Diploma -
Allen High School
Allen, TX05.2022
Skills
- Workplace Safety
- Cash Handling
- Triaging
- Multiple Priorities Management
- Order Fulfillment
- Complex Problem-Solving
- Decision-Making
- Issue Resolution
- Time Management
- Customer Interaction
- Relationship Building
- Loss Prevention
- New Hire Training
- Work Planning and Prioritization
- Attention to Detail
- Courteous and Professional
American Sign Language
Currently in pursuit of an interpreting license, has taken 6 years of ASL, is proficient enough to communicate with Deaf or Hard of Hearing people.
Timeline
Elections Team
Alpha Omicron Pi Sorority ASU
10.2023 - 11.2023
Director of Diversity Equity and Inclusion
Alpha Omicron Pi Sorority ASU
11.2022 - 11.2023
Associate
In N Out Burger
07.2020 - Current
High School Diploma -
Allen High School