Ashton Richey
Buffalo Wild Wings
Anniston
10
years of professional experience
Dynamic manager with extensive experience at Buffalo Wild Wings, excelling in customer service and team leadership. Proven track record in training staff, enhancing operational efficiency, and resolving guest concerns to drive satisfaction. Skilled in time management and decision-making, ensuring seamless operations and high-quality service delivery.
Work History
Manager
5 Months- Directed shift operations, balancing guest service, labor coverage, and team execution.
- Trained hourly staff on service standards, food safety, and POS procedures.
- Monitored inventory levels, ordering needs, and product rotation to support kitchen readiness.
- Resolved guest concerns promptly, preserving satisfaction and repeat business.
Manufacturing Associate
1 Year- Operated production equipment to assemble vehicle components, following standardized work instructions and quality requirements.
- Inspected finished parts for defects, ensuring compliance with safety, fit, and performance specifications.
- Coordinated material flow across assembly areas to support uninterrupted production and line efficiency.
- Trained new associates on station procedures, safety practices, and proper use of hand tools.
Certified Trainer / Server
4 Years 5 Months- Trained new team members on service standards, menu knowledge, and restaurant procedures.
- Coached staff during shifts to improve accuracy, pace, and guest satisfaction.
- Demonstrated proper food safety, sanitation, and compliance practices.
- Reinforced POS workflows and order-entry accuracy for front-of-house operations.
Manager on Duty
2 Years 10 Months- Supervised shift operations to maintain speed, service quality, and store readiness.
- Coordinated crew assignments to keep food prep, make-line, and register coverage efficient.
- Resolved customer concerns promptly to protect satisfaction and brand standards.
- Monitored cash handling and drawer accuracy throughout daily transactions.
Education
No Degree - Basics
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Manager
Buffalo Wild Wings
05.2026 - CurrentRead More
Manufacturing Associate
Honda Manufacturing of Alabama
07.2025 - 07.2026Read More
Certified Trainer / Server
Olive Garden
08.2020 - 01.2025Read More
Manager on Duty
Little Ceasars Pizza
08.2016 - 06.2019Read More
JSU
No Degree from Basics
Read More
Mortimer Jordan High School
High School Diploma
Read More