Ashton Stevens
Edmond
Summary
Dynamic Hospitality Manager with a proven track record at Gabriella's Italian Grill And Pizzeria, recognized for fostering teamwork and boosting customer satisfaction through personalized service. Skilled in health and safety compliance, I effectively trained staff to exceed expectations and build a loyal customer base. Extremely personable with all customers and show equality, with going outside of my job requirements I showed personal relationships by spreading the love of Jesus Christ.
Overview
21
21
years of professional experience
Work History
Hospitality Manager
Gabriellas Italian Grill And Pizzeria
02.2004 - Current
- Increased customer service ratings significantly through personable service.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Boosted online presence by closely collaborating with digital marketing teams in creating engaging content for social media platforms.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
Education
High School Diploma -
Port Isabel High School
Port Isabel, TXSkills
- Employee scheduling
- Staff training and development
- Health and safety compliance
- Guest relations management
Languages
Spanish
Professional Working
Timeline
Hospitality Manager
Gabriellas Italian Grill And Pizzeria
02.2004 - Current
High School Diploma -
Port Isabel High School
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