Ashton Werling
Program Specialist
Sheffield
Summary
Dynamic Program Specialist with Lorain County Department of Job and Family Services, skilled in eligibility determination and case management. Successfully enhanced client support systems, fostering resilience and resource navigation. Proven ability to develop staff through targeted training, demonstrating adaptability and attention to detail in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Program Specialist
Lorain County Department of Job and Family Services
08.2015 - Current
- Developed and deepened productive relationships to assist with new hires and current incumbents
- Provided support to clients in navigating available resources.
- Improved clients' coping with routine life activities such as access to food, medical benefits, and cash payments.
- Worked alongside other professionals to implement policy and procedure to assist with the needs of the community
- Coordinated training sessions for new staff to promote a culture of skill development within the agency
- Established goals with new and incumbent workers and created plans to achieve goals set by the agency
- Assessing situations and interviewing clients to help determine assistance program eligibility
- Reviewing documents while maintaining confidentially
- Investigating for potential fraud
Education
Bachelor of Criminal Justice - Justice Administration
Tiffin University
12-2015
Associate of Business - Legal Assisting
Ohio Business College
5059 Waterford Drive, Sheffield Village, OH 4405406-2011
Skills
Skill building
Group and individual instruction
Staff development
Eligibility determination
Customer service
Microsoft office
Problem-solving
Multitasking
Computer literacy
Adaptability and flexibility
Attention to detail
Case management
Reliability
Timeline
Program Specialist
Lorain County Department of Job and Family Services
08.2015 - Current
Bachelor of Criminal Justice - Justice Administration
Tiffin University
Associate of Business - Legal Assisting
Ohio Business College
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