Ashtyn Rimiller
Jefferson City,MO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level health care position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Host/Server
Ecco Lounge
02.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Dog Bather
All Dogs And Cats
03.2021 - 07.2021
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Clerk
Rimiller Architects LLC
05.2020 - 01.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
High School Diploma -
Jefferson City High School
Jefferson City, MO05.2020
Skills
- High-Volume Dining
- Menu Item Recommendation
- Performance Improvement
- Dining Crew Workflow Optimization
- Guest Inquiries
- To-Go Order Preparation
- Quality Control
- Workflow Coordination
- Price Memorization
- Cash Register Operations
- Guest Flow
- Billing and Payment Processing
Timeline
Host/Server
Ecco Lounge
02.2022 - Current
Dog Bather
All Dogs And Cats
03.2021 - 07.2021
Clerk
Rimiller Architects LLC
05.2020 - 01.2021
High School Diploma -
Jefferson City High School