Ashunti Jones
Riverdale
Summary
Dedicated Night Receptionist with strong customer service skills, ensuring efficient operations and enhancing resident satisfaction through effective communication and attention to detail.
Overview
4
4
years of professional experience
Work History
CNA Student/Activities Assistant
College Park Rehabilitation Center
College Park, GA
01.2022 - 07.2025
- Collaborated with healthcare team to develop personalized care plans for residents.
- Supported dining experiences by assisting patients during mealtime as needed.
- Educated patients on basic health practices and encouraged participation in rehabilitation activities.
- Adapted quickly to new protocols and procedures within fast-paced healthcare settings.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
- Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
- Assisted in daily living activities, enhancing patient comfort and safety.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Night Receptionist
CollegeparkNursing Home
College Park, GA
01.2021 - 07.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Responded promptly to resident inquiries, providing exceptional customer service and support.
- Maintained accurate records of resident activities and appointments using electronic management systems.
- Coordinated communication between staff and residents, enhancing overall satisfaction with services provided.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
CNA Student/Activities Assistant
Douglasville Nursing and Rehab
Douglasville, GA
01.2024 - 06.2024
- Assisted in daily patient care activities, including bathing, dressing, and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms to ensure a safe environment.
- Documented patient progress and care provided in electronic health records accurately.
Education
Certificate - CERTIFIED NURSING ASSISTANT
FAKS ALLIED HEALTH
Atlanta, GA05-2021
High School Diploma -
CLARKSTON
Clarkston, GA05-2020
Skills
- Strong work ethic
- Patience and composure
- Reliability and punctuality
- Microsoft office
Timeline
CNA Student/Activities Assistant
Douglasville Nursing and Rehab
01.2024 - 06.2024
CNA Student/Activities Assistant
College Park Rehabilitation Center
01.2022 - 07.2025
Night Receptionist
CollegeparkNursing Home
01.2021 - 07.2024
Certificate - CERTIFIED NURSING ASSISTANT
FAKS ALLIED HEALTH
High School Diploma -
CLARKSTON