A'Shyiah Allen
Columbus,OH
Summary
Customer service professional with hands-on experience in hospital meal delivery, food preparation, sanitation, and guest support. Coordinates with nurses, kitchen staff, and customers to ensure accurate, clean, and timely service. Known for dependable teamwork, attention to detail, and steady patient and guest care.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Room Service Ambassador
Nationwide Children's Hospital
Columbus, OH
05.2026 - 09.2026
- Delivered room service trays to guest rooms efficiently and on time.
- Assisted guests with orders, verifying accuracy of all food items served to enhance guest satisfaction.
- Maintained cleanliness of carts, trays, and service areas to uphold hospital standards and ensure safe dining experiences.
- Adhered strictly to health codes set forth by local authorities while preparing meals.
- Restocked supplies for room service carts and pantry stations to ensure timely service for guests.
Barista
Kroger Starbucks
08.2025 - 05.2026
- Delivered exceptional customer service through efficient order taking, accurate menu beverage preparation, and prompt resolution of customer dissatisfaction via remakes or refunds.
- Managed high volume of customers during morning rush, delivering quick and friendly service to enhance customer experience. of customers daily with efficient, levelheaded customer service.
- Crafted espresso drinks and cold beverages according to Kroger Starbucks recipes, ensuring consistent quality.
- Processed orders and handled cash transactions efficiently using POS system, ensuring accurate and timely order fulfillment.
- Restocked milk, syrups, cups, lids, and pastry display shelves, maintaining product availability for seamless customer orders.
- Sanitized equipment, counters, and seating areas to meet food safety standards.
- Trained new team members on drink station procedures and customer service to support smooth operational flow.
Kitchen Supervisor
Big Air Tampoline Park
08.2022 - 01.2024
- Supported Big Air Trampoline Park supervisor in leadership of kitchen operations, party hosting, and guest support, ensuring smooth service delivery.
- Trained kitchen staff on prep steps and guest service standards to enhance operational consistency.
- Monitored food quality, storage practices, and kitchen cleanliness during daily shifts to maintain health and safety standards.
- Maintained cleanliness routines across prep stations, equipment, and storage areas.
- Completed inventory checks for ingredients, supplies, and disposable service items.
Education
Human Health And Kinetics
Ohio Wesleyan University
Delaware, OH05-2030
High School Diploma -
Fort Hayes Career Center
Columbus, OH05-2026
High School Diploma -
Columbus Alternative High School
Columbus, OH05-2026
Columbus State Community College
Columbus, OHSkills
- Food safety practices
- Health and safety compliance
- Organizational skills
- PPE management
- Effective communication
- Interpersonal skills
- Team building
- Adaptability
- Strategic thinking
Certification
- 10 Hour OSHA Training
- CPR
- First AID
Accomplishments
- Principals Honor Roll
- Student Athlete award
- National Honors Society award
- College Preparatory with specialization
- Career technical Education
- Sterile processing Certificate
- Whetstone Track and Field - Captain
- Nationwide Community Wellness Program Completion Certificate
Timeline
Room Service Ambassador
Nationwide Children's Hospital
05.2026 - 09.2026
Barista
Kroger Starbucks
08.2025 - 05.2026
Kitchen Supervisor
Big Air Tampoline Park
08.2022 - 01.2024
Human Health And Kinetics
Ohio Wesleyan University
High School Diploma -
Fort Hayes Career Center
High School Diploma -
Columbus Alternative High School
Columbus State Community College