I am a friendly and engaging worker with an extensive record of excellence in customer service and strong communication skills, gained through my experiences at Target, Walmart, and Aqua-Tots Swim Schools. During my time as a nanny, I developed expertise in creating and maintaining schedules and encouraging emotionally supportive interactions. With strong problem-solving abilities and effective planning skills, I thrive in fast-paced environments, driving efficiency and achieving positive outcomes.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
League City, TX
05.2024 - Current
Greet customers and answer any questions they have about the store's products and services.
Communicate effectively with a diverse range of customers and adapt to different social situations.
Verify that customers are of legal age to purchase alcohol or tobacco products.
Process transactions quickly while maintaining accuracy.
Operate cash register efficiently and accurately, process payments by cash, check, credit card, gift card or automatic debit.
Issue receipts, refunds, credits or change due to customers.
Stock shelves with merchandise when needed.
Maintain cleanliness of checkout area including countertops, registers, windowsills and floors.
Part-time Nanny
Latreece Foster
Houston, TX
09.2023 - 05.2024
Assisted the little guy with daily activities, such as dressing, bathing, and feeding.
Transported the little guy to and from school, extracurricular activities, and appointments when needed.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Provided a safe environment for the little guy through supervision and guidance of his activities.
Developed positive a relationship with the little guy by providing nurturing care.
Maintained discipline in accordance with parents' instructions while being sensitive to his individual needs.
Provided assistance with homework assignments when needed.
Front Desk Receptionist and Swim Instructor
Aqua-Tots Swim Schools Pearland
Pearland, TX
06.2021 - 09.2023
Greeted customers warmly and made them feel welcome.
Assisted with scheduling appointments for students and visitors.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained an organized reception area and ensured that all guests were attended to.
Performed data entry into computer systems to maintain accurate records of customer information.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Updated customer information in databases regularly to ensure accuracy of records.
Provided swimming instruction to individuals and groups of all ages.
Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
Instructed participants on water safety rules and regulations.
Encouraged swimmers to progress through drills while providing positive feedback on their performance.
Updated records of attendance, skill levels achieved and other relevant information for each student.
Created weekly lesson plans tailored to the specific goals of each group or individual participant.
Encouraged students to build confidence in and out of water by making swimming fun.
Fullfillment and Cashier
Target
Pearland, TX
10.2022 - 03.2023
Packaged items for shipping following established procedures.
Assembled boxes or other containers and packed items carefully to ensure safe shipment.
Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
Provided assistance in maintaining a clean working environment within the warehouse.
Fulfilled orders quickly to accomplish challenging daily objectives.
Selected products and items from shelves and pallets for customer orders.
Assisted in loading and unloading merchandise from trucks using manual and mechanical equipment.