Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lillyana Kirkpatrick

Pocatello,Idaho

Summary

Highly organized and reliable employee with a strong background in operating cash registers, stocking merchandise, and delivering exceptional customer service. Proactive and punctual team player with a proven ability to work collaboratively. Adept at maintaining a high level of accuracy and efficiency in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

WinCo Foods
Moscow, Idaho
08.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Style Team Member

Target
Idaho Falls, Idaho
05.2023 - 08.2024
  • Assisted customers with selecting clothing and accessories to match their style needs.
  • Created displays in the store to showcase new merchandise and attract shoppers.
  • Tracked inventory levels of clothing items and restocked shelves when necessary.
  • Processed returns and exchanges as needed according to company policies and procedures.
  • Offered assistance throughout the store so customers could easily find what they need.
  • Ensured all displays were neat, organized, and aesthetically pleasing.
  • Managed multiple tasks simultaneously under tight deadlines without compromising quality standards.

Volunteer

St. Vincent De Paul Store
Pocatello, ID
05.2021 - 05.2024
  • Helped unload, sort and organize donated clothing, furniture and other items for sale.
  • Organized thrift store shelves, racks and display cases according to size, color or type of item.
  • Priced merchandise using established guidelines.
  • Maintained a safe environment for both staff members and customers.
  • Assisted customers in locating desired items and answered questions about merchandise.

Education

High School Diploma -

Skyline High School
Idaho Falls
05-2024

Some College (No Degree) - Generals

College of Eastern Idaho
Idaho Falls

Some College (No Degree) - Social Work

University of Idaho
Moscow, ID

Skills

  • Customer Service
  • Cash Handling
  • Payment Processing
  • POS Systems
  • Issue Resolution
  • Bilingual in Spanish and English
  • Superior communication skills
  • Exceptional problem solver

Certification

  • Word Certified
  • Powerpoint Certified
  • Photoshop Certified

Timeline

Cashier

WinCo Foods
08.2024 - Current

Style Team Member

Target
05.2023 - 08.2024

Volunteer

St. Vincent De Paul Store
05.2021 - 05.2024

High School Diploma -

Skyline High School

Some College (No Degree) - Generals

College of Eastern Idaho

Some College (No Degree) - Social Work

University of Idaho
Lillyana Kirkpatrick