Asia Armstead
HUMBLE,TX
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Skilled lead generator, product demonstrator and problem-solver.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
HUMBLE, TX
03.2023 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
- Handled customer complaints in a professional manner.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
Cosmetologist
Visible Changes Salon
Houston, TX
01.2021 - 07.2021
- Introduced customers to cutting-edge beauty trends and products where applicable.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Updated and maintained customer information records and beauty services provided.
- Developed new styles and techniques.
- Created customized hair styles according to client's preferences and facial features.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Developed a loyal client base through excellent customer service.
Education
Associate of Applied Science - Clinical Psychology
San Jacinto College District
Pasadena, TX05-2024
High School Diploma -
Dr Kirk Lewis CTHS
Houston, TX05-2021
Skills
- Upselling
- Customer Needs Assessment
- Product Sales
- Sales Development
- Payment Processing
- Outgoing Personality
- Goal-Oriented
- Reading Comprehension Skills
- Service-Oriented
- Store Opening and Closing
- Client Service
- Outstanding communication skills
- Computer and technology comprehension
- Reliable and Punctual
- Multi-Tasking Strength
- Problem-Solving Skills
- Flexible Schedule
- Positive and Professional
Certification
- License Cosmologist
- Soon to be licensed in clinical psychology
Accomplishments
- Employee of the month for outstanding customers reviews.
Timeline
Sales Associate
Walmart
03.2023 - Current
Cosmetologist
Visible Changes Salon
01.2021 - 07.2021
Associate of Applied Science - Clinical Psychology
San Jacinto College District
High School Diploma -
Dr Kirk Lewis CTHS