Asia Foster
Chicago,IL
Summary
Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to improve customer service efficiency and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Part time key holder
THE BODY SHOP
03.2023 - 03.2024
- Managed store operations, trained new employees, and ensured customer satisfaction through effective communication and problem-solving.
- Stocking and restocking products on sales floor and in stores back room.
- Cashier experience
- Experience of maintaining sales floor with restocking and regular cleaning.
- Assisting customers in product knowledge and history.
- Demo products for customers.
- Set store for culture and future product development.
- Exchanges/returns/refunds handling and management.
- Experience in opening and closing store procedures.
- Inventory management
- Handling of store shipments
- Store to store communication
Customer consultant
THE BODY SHOP
11.2022 - 03.2023
- Provided exceptional customer service, managed customer relations, identified sales opportunities, and resolved customer issues efficiently.
- Stocking and restocking products on sales floor and in stores back room.
- Cashier experience
- Experience of maintaining sales floor with restocking and regular cleaning.
- Assisting customers in product knowledge and history.
- Demo products for customers.
- Set store for culture and future product development.
Crew member
STUDENT CONSERVATION ASSOCIATION
07.2020 - 08.2021
- Assisted with conservation efforts, maintained professionalism, and developed strong team work skills.
- Maintained the importance and preservation of green spaces history and culture.
- Engaged in forestry maintenance, cleaned green spaces, and built fences and gardens for forest trails and parks.
Education
Bachelor of Arts (B.A.) in Gender Studies Candidate - Social Studies
DePaul University
Chicago, IL06.2027
High School Diploma -
Lindblom Math and Science Academy
Chicago, IL06.2021
Skills
- Outcomes Tracking
- Customer Understanding
- Revenue Growth
- Inventory experience
- Cashier experience
- Customer consultant
- Product management
Certification
Certification of wildlife protection and conservation services 2020-2021
Community Service
Member of crew, Student Conservation Association, 07/01/20–08/31/21, Chicago, IL Forestry, upkeep of forests, removing trees of invasive species, tidying public parks and green places, constructing gardens and fences for parks and woodland routes.
166.9 hours of community service work.
Timeline
Part time key holder
THE BODY SHOP
03.2023 - 03.2024
Customer consultant
THE BODY SHOP
11.2022 - 03.2023
Crew member
STUDENT CONSERVATION ASSOCIATION
07.2020 - 08.2021
Bachelor of Arts (B.A.) in Gender Studies Candidate - Social Studies
DePaul University
High School Diploma -
Lindblom Math and Science Academy