Asia Goode
Dinwiddie,VA
Summary
High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Salon Leader
Hair Cuttery
05.2022 - Current
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Strengthened communication skills through regular interactions with others.
- ordered supplies, checked emails, and handled all computer work
Reception Manager/Assistant Manager
Thunderbolt Indoor Karting
04.2019 - 09.2022
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
- Streamlined inventory management by establishing an organized system for ordering supplies and tracking usage patterns.
- Coordinated group bookings efficiently, working closely with event planners to tailor packages that met client-specific requirements.
- was responsible for scheduling racing events and running them
- Fostered a welcoming atmosphere for guests upon arrival by maintaining a clean reception area and ensuring prompt assistance from staff members when needed.
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
- check in guests, trained staff,
Inbound Stower
Amazon
09.2021 - 05.2022
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
Server
Waffel House
08.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier/Team Member
Wendy's
07.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Dinwiddie County High School
Dinwiddie, VA06.2019
Skills
- Problem-solving skills
- Decision-making skills
- Team Management
- Employee Motivation
- Accurate money handling
- Appointment Scheduling
- Employee Development
- Strategic Planning
- Inventory controls
- Salon safety
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Effective Communication
- Professionalism
- pos
Timeline
Salon Leader
Hair Cuttery
05.2022 - Current
Inbound Stower
Amazon
09.2021 - 05.2022
Reception Manager/Assistant Manager
Thunderbolt Indoor Karting
04.2019 - 09.2022
Server
Waffel House
08.2018 - 10.2019
Cashier/Team Member
Wendy's
07.2017 - 08.2018
High School Diploma -
Dinwiddie County High School