Asia Kemp
Fort Lauderdale,FL
Overview
1
1
Certification
6
6
years of professional experience
Work History
Certified Shift Manager
mcdonald’s
Fort Lauderdale, Florida
10.2020 - Current
- Supervised team members during peak hours for efficient operations.
- Managed inventory levels to ensure product availability and freshness.
- Conducted quality checks on food preparation and service standards.
- Resolved customer complaints promptly to enhance satisfaction.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Established effective communication channels between management and staff members.
- Cross-trained team members to ensure seamless service across all positions. in every store role to maximize operational knowledge.
- Delegated tasks to team members to ensure optimal workflow during each shift.
Education
General Educational Development
Fort Lauderdale, Florida08-2026
Skills
- Inventory management
- Customer service
- Team leadership
- Management experience
- Team management
- Effective leadership
- Delegation
- Effective communication
- Time management
- Safe food handling
Certification
- servsafe certified
Timeline
Certified Shift Manager
mcdonald’s
10.2020 - Current
General Educational Development