ASIA LENOIR
Dallas
Summary
Dynamic and dedicated professional with extensive experience in administration, human resources, and government operations. Proven track record of developing and implementing comprehensive strategies to support organizational objectives. Skilled in streamlining processes, managing employee access control systems, and ensuring regulatory compliance and security standards. Proficient in verifying identity documents and maintaining the credibility of credentialing systems. Awarded for upholding company mission, vision, and core values. Collaborative team player with strong communication and coordination skills, adept at supporting various initiatives and ensuring seamless operations.
Overview
10
10
years of professional experience
Work History
GOVERNMENT BADGING & CREDENTIAL SPECIALIST
INTERNAL REVENUE SERVICE
02.2023 - Current
- Develop and implement comprehensive government relations strategies consistent with and supportive of the organization's objectives. Emphasize on extensive communication and coordination with a variety of governmental bodies to guarantee effective advocacy and policy compliance, improving organizational efficiency and goal attainment.
- Supervised daily activities and operations of the Badging and Fingerprinting Department as the Operational Supervisor (2023), overseeing access requests for new and former government employees and ensuring efficient operation of government software and hardware equipment.
- Provide fingerprinting services to federal employees and new hires, streamlining the background check procedure with precision. Guarantee the expeditious and precise completion of all necessary procedures, a critical component of regulatory compliance and security standards.
- Provide essential support in managing employee access control systems to ensure stringent adherence to security policies. Safeguard sensitive information and prevent unauthorized access while upholding stringent safety and confidentiality standards.
- Verify identity documents and other HSPD-12 paperwork to ensure that all documentation complies with rigorous regulatory and security standards. Oversee initiatives to maintain the credibility and dependability of the credentialing system.
- Process and issue new Smart ID cards while updating existing Smart IDs for all government agencies. Maintain precise records for the security and continuity of operations, ensuring employees have seamless access.
- Develops project plans, schedules due dates, and objectives; conducts fact-finding analysis and presents recommendations and conclusions to appropriate IRS team lead. Prepare and type letters, reports and tabulated data
FEEDING TECHNICIAN
INTEGRATED THERAPEUTIC (CHILDREN HEALTH)
05.2022 - 12.2022
- Employed specialized feeding techniques and behavioral protocols customized to each child's specific requirements to administer 2-4 assigned portions daily. Demonstrated proficiency in therapeutic feeding practices and child health care, guaranteeing nutritional requirements were satisfied and behavioral objectives were accomplished.
- Ensured that therapists, psychologists, and other clinical personnel maintained effective and continuous communication, attending to nonverbal cues. Coordinated and integrated the treatment by regularly updating patient progress and care plans. Demonstrated the capacity to work collaboratively within a multidisciplinary team and possessed strong interpersonal skills.
- Implemented Epic and SharePoint systems to monitor and update patient menu intake. Demonstrated proficiency in healthcare IT systems and meticulous attention to detail, guaranteeing current, precise, and easily accessible dietary information for healthcare providers.
- Performed critical administrative, inventory, cleaning, and organization duties to preserve a hygienic and efficient work environment. Responsible for keeping administrative records up to date and ensuring food areas were clean and well-stocked. Exhibited the ability to organize and handle multiple tasks at once.
- Maintained the highest operational integrity and care levels by ensuring stringent adherence to regulatory standards and safety requirements. Demonstrated a comprehensive comprehension of health and safety regulations in a clinical environment, conducting routine checks and updates to guarantee compliance.
HIM Analyst II
Baylor Scott & White Health
01.2019 - 04.2022
- Efficiently and accurately scanned and indexed all documents into electronic patient containers, ensuring the timely and precise maintenance of digital records to support effective patient care and streamlined hospital operations.
- Ensured optimal workflows for document processing by effectively managing work queues and analyzing operational efficiency, which led to increased productivity and reduced processing times.
- Performed thorough evaluations of each electronic health record (EHR) document to ensure accurate patient identification, thereby enhancing the integrity of the records and reducing the risk of errors in patient care.
- Contributed to the upkeep and surveillance of patient records by ensuring precise and thorough data entry into the internal database, supporting the accuracy and reliability of patient information across the healthcare system.
- Perform data entry in an computer database and respond to telephone and written inquiries from customers at all levels.
NEWBORN SCREENER (Part-time)
MEDNAX
02.2018 - 01.2019
- Conducted automated hearing screening tests on newborn infants to identify potential hearing issues early. Demonstrated proficiency in assessing neonatal auditory health by employing specialized equipment to perform accurate and efficient examinations.
- Ensured that both hospital and IHSS corporate records and files were maintained in a manner that was consistent with organizational and regulatory standards. This position necessitated high organizational skills and meticulous attention to detail to effectively manage sensitive health information.
- Documented the results of hearing screenings accurately and identified high-risk factors in the newborn hearing diary. Guaranteed accurate and current data for clients, enabling effective follow-up and intervention.
- Provided parents with information regarding the significance of neonatal hearing screenings and the advantages of early intervention. Demonstrated exceptional interpersonal and communication skills by providing parents with concise and informative explanations clarifying the importance of the screening results and the subsequent steps.
- Billing documents for all hearing screenings were finalized and submitted to the program coordinator. Demonstrated strong administrative skills and meticulous attention to detail, ensuring that billing was completed promptly and accurately.
DOCUMENT PROCESSING SPECIALIST
STAT INFORMATICS SOLUTIONS
02.2016 - 02.2018
- Responsible for the daily preparation and thorough verification of discharged patient medical charts. Ensured all documents were accurately organized and complete before further processing, demonstrating strong attention to detail and organizational skills.
- Efficiently prioritized incoming orders based on turnaround times to ensure that final deadlines were consistently met. Optimized excellent time management skills and the ability to work under pressure while maintaining high standards of accuracy.
- Conducted detailed analysis and preparation of medical charts for batch scanning, ensuring that all documents were ready for digital conversion. Demonstrated expertise in handling sensitive medical records and preparing them for electronic storage.
- Verified the accuracy of medical charts and indexed them into the system, releasing information to the production queue. Optimized meticulous data entry and verification skills to ensure the integrity of the electronic records. Delivered clear and convincing oral presentations, reporting variances.
- Maintained and exceeded company production standards by achieving the required Impressions per Hour (IPH) rate. Demonstrated efficiency and productivity in handling high volumes of document processing tasks, contributing to overall operational success.
INTERNSHIP ADMINISTRATIVE ASSISTANT
JUVENILE DIABETES RESEARCH FOUNDATION
03.2015 - 11.2016
- Contributed to the foundation's mission by implementing effective strategies to improve fundraising efforts, resulting in increased support from local businesses and community members.
- Assisted the executive director in planning and organizing various fundraising events, effectively engaging with participants.
- Coordinated and oversaw daily administrative responsibilities, which included the management of email correspondence, the scheduling of appointments, and the answering of multi-line phone systems.
- Maintained current knowledge of JDRF's mission and research strategy to facilitate effective stakeholder communication and contributed valuable input during monthly meetings.
- Enabled precise and persuasive communication with the general public, volunteers, and donors by thoroughly comprehending JDRF's research initiatives and mission.
- Ensured a warm and welcoming environment by greeting visitors, promptly conveying messages, and efficiently managing a multi-line phone system, routing calls to the appropriate staff.
Education
BLS -
American Heart Associate
01-2025
Bachelor of Science - Sociology/Psychology
Mississippi College
Clinton, MS01.2015
Associate of Science - Pre-Nursing, Biology
Jackson State University
Jackson, MS01.2014
High School Diploma - undefined
Northwest Rankin High School
Flowood, MS01.2011
Skills
- Data management
- Effective conflict resolution
- Operational efficiency
- Customer engagement strategies
- Process analysis
- Effective time management
- Process automation
- Root-cause analysis
- Quality control analysis
- Cross-functional collaboration
- Strong focus on accuracy
Timeline
GOVERNMENT BADGING & CREDENTIAL SPECIALIST
INTERNAL REVENUE SERVICE
02.2023 - Current
FEEDING TECHNICIAN
INTEGRATED THERAPEUTIC (CHILDREN HEALTH)
05.2022 - 12.2022
HIM Analyst II
Baylor Scott & White Health
01.2019 - 04.2022
NEWBORN SCREENER (Part-time)
MEDNAX
02.2018 - 01.2019
DOCUMENT PROCESSING SPECIALIST
STAT INFORMATICS SOLUTIONS
02.2016 - 02.2018
INTERNSHIP ADMINISTRATIVE ASSISTANT
JUVENILE DIABETES RESEARCH FOUNDATION
03.2015 - 11.2016
Bachelor of Science - Sociology/Psychology
Mississippi College
Associate of Science - Pre-Nursing, Biology
Jackson State University
High School Diploma - undefined
Northwest Rankin High School
BLS -
American Heart Associate
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