Asia Moutry-Dixson
Milwaukee,WI
Overview
8
8
years of professional experience
Work History
Health Unit Coordinator
Froedtert Health
Milwaukee, WI
09.2022 - Current
- Provides clerical and system coordination and support for patient care areas.
- Coordinates nursing unit communication and activities with physicians, nursing staff, other departments, professional staff, patients, and families related to patient care.
- Uses creative problem solving skills, organizational skills, critical thinking skills, set priorities and respond appropriately to urgent and/or crisis situations.
- Uses the integrated EMR System to complete the tasks included but not limited to the following: update patient information, transfer and discharge patients, enroll patients in My Chart as requested, complete patient supply orders, monitor unacknowledged orders and inform nursing, and uses the unit census to complete Admission/Discharge/Transfer (ADT) functions.
- Maintains the confidentiality of all patient records and sensitive information.
- Organized patient records, charts, and other documents in an orderly manner.
Medical Support Assistant
VA Medical Center
Milwaukee, WI
09.2020 - 04.2021
- Prepared referral letters for specialist consultations following established protocols.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
Scheduling Coordinator
Rogers Behavior Health
Milwaukee, WI
04.2018 - 02.2020
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Developed strategies for improving efficiency within the scheduling process.
- Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
Health Unit Coordinator
Aurora St. Luke's Medical Center
Milwaukee, WI
05.2016 - 12.2018
- Coordinates communication between nursing staff, physicians, other departments/facilities, professional staff, patients, and families relating to patient care.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Inputted data into spreadsheets for tracking purposes.
- Developed organizational filing systems for confidential customer records and reports.
- Directed clients and guests to correct departments, rooms and staff members.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Performed data entry tasks with accuracy and speed.
Education
Associate of Applied Science - Nursing
Bryant And Stratton College
Wauwatosa, WI12.2024
Skills
- Paperwork Processing
- Records Management
- Patient Registration
- Workflow Coordination
- Order Transcription
- Epic Systems
- Critical Thinking
Timeline
Health Unit Coordinator
Froedtert Health
09.2022 - Current
Medical Support Assistant
VA Medical Center
09.2020 - 04.2021
Scheduling Coordinator
Rogers Behavior Health
04.2018 - 02.2020
Health Unit Coordinator
Aurora St. Luke's Medical Center
05.2016 - 12.2018
Associate of Applied Science - Nursing
Bryant And Stratton College