Nikki Moussavou
Houston,TX
Summary
Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Consistently delivers results through organized and efficient work habits.
Overview
16
16
years of professional experience
Work History
Health Unit Coordinator
Harris Health System-LBJ Hospital
Houston, Texas
11.2024 - Current
- Streamlined patient admissions, discharges, and transfers to enhance operational efficiency.
- Prepared essential documentation and reports to support nursing staff activities.
- Coordinated interdepartmental communication to address patient care requirements.
- Greeted visitors and directed to appropriate office areas for assistance.
- Maintained inventory of medical supplies, ordering as necessary for operations.
- Supported discharge planning through preparation of required documentation for patients.
EVS Tech
Harris Health System-LBJ Hospital
Houston, TX
08.2022 - 11.2024
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Transported trash and other waste material to designated disposal areas.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
PAS Supervisor
Holistic Home Health Care
Houston, TX
04.2015 - 10.2021
- Answered incoming calls in a professional manner, providing callers with appropriate information or directing them to the appropriate personnel.
- Communicated with patients with compassion while keeping medical information private.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Developed training procedures for new employees and conducted regular performance evaluations.
- Implemented innovative marketing initiatives to increase customer base and revenue growth.
- Recruited qualified individuals for open positions within the spa team.
Health Unit Secretary
Emmanual Health
Houston, TX
06.2016 - 05.2020
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Maintained inventory of medical supplies and equipment in health unit.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Monitored expiration dates of medications stored in the health unit.
- Performed clerical tasks such as typing letters, memos, reports., as requested by management.
- Maintained medical records, including filing, retrieval, scanning and other administrative duties related to patient information.
- Verified insurance coverage and obtained authorizations for services when necessary.
HHA
Care Innovations
Houston, TX
03.2010 - 07.2014
- Maintained accurate records of patient care, condition, progress and concerns.
- Administered prescribed medications and treatments according to physician instructions.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Responded promptly to emergency calls from clients for assistance or advice regarding health or safety issues.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
Education
Certification - Satori/ SAMA
Houston Sama Training School
Houston, TX03-2024
Medical Assistant -
Remington College
Houston, TX10.2013
Associate of Arts - Human Resources Development
LoneStar College
Houston, TXSkills
- Records Management
- Patient Registration
- Critical Thinking
- Employee Work Scheduling
- Patient Care Assessment
- Patient Safety
- Verbal and Written Communication
- Records Maintenance
- Problem Identification
- Workflow Coordination
- Vital signs monitoring
- Medication Administration
- Care Plan Management
- Behavior redirection
- Toileting assistance
- ADL support
- Paperwork Processing
- EMR Updating
- Office Administration
- Multi-Line Phone Systems
- Prioritization and time management
- File systems management
Education and Training
other,other,other
Timeline
Health Unit Coordinator
Harris Health System-LBJ Hospital
11.2024 - Current
EVS Tech
Harris Health System-LBJ Hospital
08.2022 - 11.2024
Health Unit Secretary
Emmanual Health
06.2016 - 05.2020
PAS Supervisor
Holistic Home Health Care
04.2015 - 10.2021
HHA
Care Innovations
03.2010 - 07.2014
Certification - Satori/ SAMA
Houston Sama Training School
Medical Assistant -
Remington College
Associate of Arts - Human Resources Development
LoneStar College