Summary
Overview
Work History
Education
Skills
Timeline
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Asia Murphy

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of building team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and developing positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

15
15
years of professional experience

Work History

General Manager

Charleys Philly Steaks
10.2024 - Current
  • Manage budget and successfully reduce production cost by 12%.
  • Developed and implemented strategic plans to drive business growth and increase profit.
  • Led a team of 16 employees encouraging a collaborative and high performance work environment.
  • Managed a diverse team of professionals, fostering a constructive workplace culture and enhancing customer satisfaction.

Sales Associate

Bath & Body Works
09.2022 - 07.2024
  • Achieved and exceeded sales targets though product knowledge and personalized recommendations.
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained store cleanliness and organization and sharing a welcoming and pleasant shopping experience.

General Manager

Macaron Queen
05.2012 - 04.2021
  • Led the shop to win Best Dessert Award in Atlanta, two consecutive years, showcasing exceptional leadership, and quality enhancement.
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance.
  • Developed and maintained company values, ensuring high-quality inventory and timely replenishment.
  • Implemented customer service strategies that resulted in a measurable increase in customer satisfaction and repeat business.

Sales Associate

Christian Dior
08.2010 - 09.2018
  • Consistently achieved and exceeded daily sales targets by leveraging in-depth product knowledge and providing personalized styling advice.
  • Delivered exceptional customer service by providing tailored style recommendations and nurturing long-term clients relationships.
  • Driving sales targets by offering bespoke guidance, and cultivating customer loyalty.

Education

Business Administration - Trade school

Atlanta Job Corps
Atlanta, GA
09.2010

High school diploma - undefined

Florida Youth Challenge Academy
Starke, FL
05.2008

Skills

  • Skilled in team and time management
  • Experienced in supervising teams
  • Exceptional customer service
  • Strong hospitality skills
  • Proven leadership abilities
  • Customer relationship management

Timeline

General Manager

Charleys Philly Steaks
10.2024 - Current

Sales Associate

Bath & Body Works
09.2022 - 07.2024

General Manager

Macaron Queen
05.2012 - 04.2021

Sales Associate

Christian Dior
08.2010 - 09.2018

High school diploma - undefined

Florida Youth Challenge Academy

Business Administration - Trade school

Atlanta Job Corps

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