Dynamic manager with a proven track record at GlamTouch, excelling in operations management and team leadership. Enhanced customer satisfaction through effective conflict resolution and strategic planning, achieving a 20% increase in service efficiency. Skilled in staff training and inventory management, fostering a motivated and high-performing team environment.
Hi, I’m
Asia Quinones
Arvada,CO
Summary
Overview
1
year of professional experience
Work History
GlamTouch
Manager
12.2025 - Current
Job overview
- Managed daily operations to ensure smooth workflow and high customer satisfaction.
- Coordinated team schedules to optimize resource allocation and efficiency.
- Trained new staff on company procedures, enhancing team performance and compliance.
- Implemented inventory management systems to streamline stock control processes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Wedgewood Weddings
Wedding Server
06.2025 - 12.2025
Job overview
- Assisted in setup and breakdown of wedding venues, ensuring all details matched client specifications.
- Delivered exceptional customer service by addressing guest inquiries promptly and courteously.
- Collaborated with kitchen staff to ensure timely service of food and beverages to guests.
- Maintained cleanliness and organization of dining areas throughout events, enhancing guest experience.
- Supported event coordinators during ceremonies and receptions, contributing to smooth operations.
- Adapted quickly to changing situations, ensuring seamless execution of events despite unexpected challenges.
- Followed health and safety protocols diligently, prioritizing guest well-being at all times.
- Developed strong teamwork skills by collaborating effectively with diverse teams across multiple events.
- Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
- Demonstrated versatility by adapting quickly to last-minute changes in event plans, ensuring smooth transitions between activities.
- Fostered an atmosphere of teamwork among colleagues by maintaining open communication and offering assistance whenever needed.
- Provided personalized assistance to guests, including serving plated meals and refilling beverages as needed for optimal satisfaction.
- Received positive feedback from clients due to exceptional attention to detail and dedication to making their day unforgettable.
- Assisted in the creation of memorable moments for couples by executing flawless service throughout their special day.
- Enhanced overall dining experience by expertly serving hors d''oeuvres during cocktail hour for guests'' enjoyment.
- Maintained a clean and organized environment for guests, promptly addressing any spills or messes to uphold venue cleanliness.
- Contributed to successful events by efficiently setting up tables, chairs, and place settings according to the client''s specifications.
- Managed unexpected situations calmly and professionally, maintaining a positive atmosphere for both guests and fellow staff members.
- Guaranteed seamless food service by coordinating with kitchen staff on meal timing and special dietary requirements.
- Developed strong relationships with clients through consistent professionalism and attentiveness during their special occasions.
- Strengthened the venue''s reputation for excellent service through consistently positive feedback from clients and their guests.
- Contributed to a well-coordinated team effort by assisting other servers when necessary for seamless event execution.
- Promoted a safe environment by adhering strictly to food safety guidelines while handling dishes, utensils, and linens at all times.
- Improved team efficiency through effective communication with colleagues during fast-paced wedding receptions.
- Supported efficient breakdown of events by promptly clearing tables, packing up décor items, and preparing the space for future functions.
- Arranged linens and table settings according to seating plan and event theme.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Answered guest questions about event plans and food service choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Responded to guest inquiries and requests promptly and courteously.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Maintained clean and safe work environment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Monitored staff money handling for suspicious behaviors like card skimming.
- Served meals to customers according to established guidelines.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Inspected dishes and utensils for cleanliness.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Replenished condiments and other supplies at tables and service bars.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Processed customer payments to accurately record transactions.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Education
Paul Mitchell - The School Lakewood, CO
Certificate from Esthetics
07-2025
University Overview
The Early College of Arvada Arvada, CO
High School Diploma
05-2024
University Overview
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Cross-functional teamwork
Project management
Project planning
Customer relationship management (CRM)
Performance management
Staff development
Shift scheduling
Sales techniques
Policy implementation
Conflict resolution
Schedule preparation
Sales management
Workforce management
Performance evaluations
Business administration
Marketing
Negotiation
Product management
Expectation setting
Brand management
Clear communication
Safety procedures
Employee onboarding
Coaching and mentoring
Work prioritization
Inventory management
Accomplishments
Accomplishments
I graduated highschool a year early in 2024
Timeline
Manager
GlamTouch
12.2025 - Current
Wedding Server
Wedgewood Weddings
06.2025 - 12.2025
Paul Mitchell - The School
Certificate from Esthetics
The Early College of Arvada
High School Diploma