Asia Randle
Sherman
Summary
Dynamic General Manager with a proven track record at Taco Cabana, excelling in operations management and team building. Expert in problem resolution, I implemented strategies that boosted sales and enhanced customer loyalty. Recognized for training and coaching staff, creating a high-performance culture while maintaining financial stability.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Taco Cabana
01.2024 - 05.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, and inventory.
Assistant Manager
Taco Cabana
02.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, creating a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Dental Assistant
Dr. Mark and Grant
02.2022 - 04.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
General Production Worker
Tyson Foods
01.2020 - 12.2022
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used hand trucks and forklifts to load, unload, and transport items.
- Maintained a clean work environment, ensuring compliance with both company standards and regulatory requirements.
- Enhanced team productivity by collaborating with coworkers to achieve daily goals and meet deadlines.
Utility Customer Service Agent
Credit One
04.2018 - 12.2020
- Demonstrated empathy in handling difficult situations.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Process payments.
Education
Associate Degree In Applied Science - Dental
Grayson College
Denison, TX08.2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Staff management
- Verbal and written communication
Certification
- CPR
- Nitrous Oxide
- AED
Timeline
General Manager
Taco Cabana
01.2024 - 05.2025
Assistant Manager
Taco Cabana
02.2023 - 01.2024
Dental Assistant
Dr. Mark and Grant
02.2022 - 04.2023
General Production Worker
Tyson Foods
01.2020 - 12.2022
Utility Customer Service Agent
Credit One
04.2018 - 12.2020
Associate Degree In Applied Science - Dental
Grayson College
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