Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Asia Shumate

Omaha,TX

Summary

Dedicated and empathetic Medical Assistant and projected Registered Nurse offering more than 9 years in direct patient care and 8 years of customer service management experience. Committed to obtaining the highest level of client satisfaction by ensuring regulatory compliance and adherence to company standards. Documented ability to cultivate trust and rapport with clients and maintain strong relationships. Excellent communication, organizational, and interpersonal skills with customers, co-workers, and other professionals. My previous experience in the medical field has given me confidence in supporting physicians, handling patient care tasks, and managing administrative duties. I am skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Pediatric Clinic, P.A.
Mount Pleasant, TX
01.2017 - Current
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Contacted pharmacies to submit and refill patients' prescriptions, per doctors order(s).
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

Certified Medical Assistant

Jordan's Place Pediatrics
Sulphur Springs, TX
05.2016 - 01.2017
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patients medical record.

Customer Service Associate

Stansell's City Cleaners
Mount Pleasant, TX
04.2011 - 06.2015
  • Investigate and resolve customer inquiries and complaints in an empathetic manner.
  • Solve unresolved customer issues.
  • Update customer orders from start to finish in an accurate and timely manner.
  • Maintain accurate records of past due customer account activity.

Office Cashier

Brookshire's Grocery
Mount Pleasant, TX
04.2007 - 06.2010
  • Oversee team of approximately 10 cashiers and service staff.
  • Encourage development of new cashiers with positive reinforcement.
  • Execute customer transactions, including deposits, withdrawals, money orders and checks for the entire store.
  • Trained new team members in cash register operation, stock procedures and customer service.

Education

Associate of Applied Science - Medical Assisting

Northeast Texas Community College
Mount Pleasant, TX
5 2016

Associate of Applied Science - Nursing

Northeast Texas Community College
Mount Pleasant, TX
05-2025

Skills

  • Documentation procedures expert
  • Certified in Basic Life Support (BLS)
  • Quick problem solver
  • Analytical decision-making skills
  • Team management and supervision
  • Medication and IV administration
  • Healthcare Ethics
  • Safety compliance
  • Patient Education
  • Time management
  • Highly organized
  • Patient rights advocate

Accomplishments

  • Over 700 educational hours in combined clinical experiences
  • Celebrate Recovery volunteer
  • Health Fair(s) volunteer
  • Selected by Highschool teachers to attend Texas Students Abroad trip to Europe with Texas Representative, Tom Ramsay's wife, Laurie Ramsay.

Certification

  • Certified Medical Assistant (AAMA certification #: 2487595)
  • Basic Life Support/Cardiopulmonary Resuscitation certification (AHA certification #: 245411076759)

Timeline

Certified Medical Assistant

Pediatric Clinic, P.A.
01.2017 - Current

Certified Medical Assistant

Jordan's Place Pediatrics
05.2016 - 01.2017

Customer Service Associate

Stansell's City Cleaners
04.2011 - 06.2015

Office Cashier

Brookshire's Grocery
04.2007 - 06.2010
  • Certified Medical Assistant (AAMA certification #: 2487595)
  • Basic Life Support/Cardiopulmonary Resuscitation certification (AHA certification #: 245411076759)

Associate of Applied Science - Medical Assisting

Northeast Texas Community College

Associate of Applied Science - Nursing

Northeast Texas Community College
Asia Shumate