Dedicated and empathetic Medical Assistant and projected Registered Nurse offering more than 9 years in direct patient care and 8 years of customer service management experience. Committed to obtaining the highest level of client satisfaction by ensuring regulatory compliance and adherence to company standards. Documented ability to cultivate trust and rapport with clients and maintain strong relationships. Excellent communication, organizational, and interpersonal skills with customers, co-workers, and other professionals. My previous experience in the medical field has given me confidence in supporting physicians, handling patient care tasks, and managing administrative duties. I am skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.