Asia Thompson
Tahlequah,OK
Summary
Customer service professional with extensive experience in enhancing customer satisfaction and optimizing workflows. Demonstrated success in maintaining high operational standards through effective communication and collaboration. Recognized for exceptional organizational skills and ability to engage with diverse customer bases. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
1st Assistant Department Manager
Cato Fashions
Tahlequah, Oklahoma
08.2025 - Current
- Monitored product displays for accuracy and adherence to company standards.
- Collaborated with team members to enhance customer service and satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assistant Store Manager
Dollar General
Tahlequah, Oklahoma
03.2024 - 08.2025
- Oversaw inventory management and organized stockroom for efficient access.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Sandblaster Assistant
Turbine Master
Tahlequah, Oklahoma
08.2021 - 08.2022
- Maintained cleanliness and organization of the work area to ensure safety.
- Collaborated with team members to optimize workflow and efficiency.
- Set up and operated sandblasting equipment according to safety protocols.
Education
Certificate of Technical Studies - Pharmacy Technician
Indian Capital Technology Center
Tahlequah, OK12-2025
High School Diploma -
Locust Grove High School
Locust Grove, OK05-2013
Some College (No Degree) - Political Science
Northeastern State University
Tahlequah, OKSkills
- Customer service
- Inventory management
- Team collaboration
- Safety protocols
- Logical reasoning
- Effective communication
- Workflow optimization
- Stocking shelves
References
References available upon request.
Timeline
1st Assistant Department Manager
Cato Fashions
08.2025 - Current
Assistant Store Manager
Dollar General
03.2024 - 08.2025
Sandblaster Assistant
Turbine Master
08.2021 - 08.2022
Certificate of Technical Studies - Pharmacy Technician
Indian Capital Technology Center
High School Diploma -
Locust Grove High School
Some College (No Degree) - Political Science
Northeastern State University