Joshua Wright
Marion,OH
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
1st Assistant Department Manager
Menards
Marion, OH
05.2022 - Current
- Gave guest assistance with designing their new kitchens.
- Managed payroll while creating the schedule on a daily basis to have a positive payroll-to-sales ratio.
- Kept the department faced and shelves stocked.
Head Cashier
Menards
Marion, OH
02.2021 - 05.2022
- Gave cash advances and cash pick-ups on tills.
- Trained cashiers to run the register and on new policies.
- Ran register, counted back exact change on cash transactions.
- Opened and closed the front end.
Courtesy Patrol
Menards
Marion, OH
05.2020 - 02.2021
- Helped load guest purchases into their vehicles.
- Pushed carts and gave breaks to the gate attendant.
- Put returns away throughout the store,
Education
High School Diploma -
Miller High School
Corning, OH05-2017
Electrical Trades
Tri-County Career Center
Nelsonville, OH05-2017
Skills
- Cash Handling
- Customer Service
- Effective Leadership
- Cost Control
- Employee Retention
- Employee Motivation
- Workplace Safety
- Staff Scheduling
- Cash Register Operation
- Sales Transactions
- Issue Resolution
- Time management skills
- Complex Problem-Solving
- Inventory Control
- Organizational abilities
Accomplishments
- Inducted into the Nation Technically Honors Society
- Top 3 in my graduating class
- Perfect attendance
Timeline
1st Assistant Department Manager
Menards
05.2022 - Current
Head Cashier
Menards
02.2021 - 05.2022
Courtesy Patrol
Menards
05.2020 - 02.2021
High School Diploma -
Miller High School
Electrical Trades
Tri-County Career Center