Asia Weaver
Lithia,FL
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
9
9
years of professional experience
Work History
Social Worker Assistant
Symphony Placements
Cockeysville, MD
12.2021 - Current
- Enhanced client well-being by providing emotional support and guidance during difficult times.
- Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
- Collaborated with multidisciplinary teams to ensure cohesive and effective support for clients and families.
- Provided information on community resources, connecting clients with essential services and programs.
- Assisted in crisis intervention situations, providing immediate support and coordinating appropriate responses.
Roadside Assistance Agent
Qualfon
Highland, MI
08.2018 - 10.2021
- Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
- Reduced wait times for stranded motorists by swiftly dispatching tow trucks and other support vehicles.
- Streamlined communication between drivers, dispatchers, and service providers for improved efficiency.
- Managed high call volume while remaining calm and professional, ensuring accurate information was relayed to all parties involved.
- Demonstrated empathy towards distressed callers, providing reassurance and clear instructions for resolving their issue.
Financial Aid Office Assistant
The University Of Tampa
Tampa, FL
06.2015 - 05.2017
- Streamlined financial aid processes by implementing efficient data entry and organizational techniques.
- Enhanced student satisfaction with timely and accurate responses to financial aid inquiries.
- Simplified complex financial aid information for students, enabling them to make informed decisions.
- Collaborated with team members on special projects to improve office efficiency and productivity.
- Coordinated closely with other departments on campus to provide seamless support for students seeking financial assistance.
Education
Bachelor of Science - Criminology
The University of Tampa
Tampa, FL05.2020
Skills
- Social Assessment
- Crisis Management
- Team Collaboration
- Organizational Skills
- Customer Service
- Time Management
- Effective Communication
- Problem Solving
- Document Management
- Quality Assurance
- Microsoft Access
Timeline
Social Worker Assistant
Symphony Placements
12.2021 - Current
Roadside Assistance Agent
Qualfon
08.2018 - 10.2021
Financial Aid Office Assistant
The University Of Tampa
06.2015 - 05.2017
Bachelor of Science - Criminology
The University of Tampa
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