Asia West
Jacksonville,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Sales/Distribution Clerk
USPS
Melbourne, FL
03.2021 - 04.2024
- Received, sorted, and distributed incoming mail and packages.
- Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
- Checked shipments against paperwork and signed documents.
- Prepared detailed reports on distribution performance metrics, assisting management in making informed decisions regarding operational improvements.
- Maintained safety standards within warehouse facility through regular inspections and adherence to OSHA guidelines.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently lifted materials weighing as much as 75 pounds.
Mail Handler
USPS
Orlando, FL
12.2020 - 02.2021
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and fast-paced environment.
- Maintained clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
Warehouse Packer
Frito-Lay
Orlando, FL
09.2020 - 12.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Sales Associate
Bath & Body Works
Orlando, FL
08.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Shipping and Receiving Clerk
Quality One Wireless
Orlando, FL
05.2020 - 07.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Handled day-to-day shipping and receiving overseeing more than 24 packages per day.
Warehouse Packer
Amazon
Orlando, FL
11.2019 - 05.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
Captioning Assistant
Captel Service Specialists
Orlando, FL
05.2019 - 10.2019
- Improved captioning accuracy by thoroughly reviewing and editing transcriptions for clarity and context.
- Used keyboards by typing corrections and other words.
- Exceeded client expectations by consistently delivering high-quality captions that adhered to industry standards and best practices.
- Collaborated with team members to ensure consistency in captioning style and formatting across projects.
- Ensured accessibility for all viewers by creating accurate closed captions for live broadcasts as well as pre-recorded content.
- Consistently typed 35 wpm with 5% error rate.
Gymnastics Coach
Studio 5-6-7-8
Kissimmee, FL
06.2017 - 07.2019
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of gym setting.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
Education
MBA - Business Administration And Management
Jacksonville University
Jacksonville, FL01.2026
Bachelor of Science - Sports Medicine
University of Central Florida
Orlando, FL12.2021
High School Diploma -
Liberty High School
Kissimmee, FL05.2018
Skills
Money handling abilities
Retail Operations
Time Management
Attention to Detail
Employee Scheduling
Work Planning and Prioritization
Team Building and Leadership
Customer Service and Engagement
Timeline
Sales/Distribution Clerk
USPS
03.2021 - 04.2024
Mail Handler
USPS
12.2020 - 02.2021
Warehouse Packer
Frito-Lay
09.2020 - 12.2020
Sales Associate
Bath & Body Works
08.2020 - 12.2020
Shipping and Receiving Clerk
Quality One Wireless
05.2020 - 07.2020
Warehouse Packer
Amazon
11.2019 - 05.2020
Captioning Assistant
Captel Service Specialists
05.2019 - 10.2019
Gymnastics Coach
Studio 5-6-7-8
06.2017 - 07.2019
MBA - Business Administration And Management
Jacksonville University
Bachelor of Science - Sports Medicine
University of Central Florida
High School Diploma -
Liberty High School