Asialeen Pan
San Francisco,CA
Summary
Licensed real estate agent with 6 years of impeccable customer service. I have a passion for helping as well as communicating with people and am often a liaison between clients and office staff. Experienced with scheduling, training, and problem-solving-based calls. Would love to deepen skills in administration and productive professional support.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
South San Francisco, CA
03.2020 - Current
- Assisted & greeted over 200 guests kindly and considerately to cultivate welcoming atmosphere while making safety top priority.
- Observed and reported all suspicious activity to authorities always with follow-up.
Customer Service Representative
Multi Air Freight
South San Francisco, CA
01.2019 - 03.2020
- Managed over 50 customer requests for services and company information. (POD, time in/out, etc)
- Assisted customers with setting appointments as well as special order requests.
- Consulted with outside parties to resolve discrepancies and found efficient time-saving solutions.
Dispatcher Office Assistant
Forward Air
South San Francisco, CA, CA
01.2017 - 12.2019
- Trained new office staff in creating/saving data, customer relations, and administrative duties.
- Dispatched drivers to assist hourly customers based on needs, locations, and employee availability.
- Managed over 50 incoming and outgoing calls/emails while recording accurate messages for distribution to office staff.
Education
Licensed Real Estate Agent #02195050
California High School Diploma -
Burton Academic High School
San Francisco, CA05.2016
Skills
- Client relations
- Scheduling
- Team Cheerleader
- Quality assurance
- Negotiation
- Complaint resolution
- Dispatch
Timeline
Security Officer
Allied Universal Security Services
03.2020 - Current
Customer Service Representative
Multi Air Freight
01.2019 - 03.2020
Dispatcher Office Assistant
Forward Air
01.2017 - 12.2019
Licensed Real Estate Agent #02195050
High School Diploma -
Burton Academic High School
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