Stevonna Burnett
Washington
Summary
Detail-oriented Security Officer with over 4 years of experience in site protection and incident investigation. Expertise in access control, vehicle operations, and risk assessments, leading to improved response times and reduced incidents. Strong communication and team coordination skills support regulatory compliance and enhance operational efficiency.
Overview
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Security Officer
BCI Blackstone Consulting (Intercon Security now)
Washington
10.2022 - Current
- Oversaw access points and verified credentials for entry, ensuring secure processing of various entries per shift
- Monitored premises and conducted regular patrols to ensure safety and compliance with security protocols for employees and visitors
- Responded to incidents and reported security breaches, maintaining detailed incident logs daily
- Responded promptly to alarms and incidents, maintaining a secure environment.
- Collaborated with law enforcement during investigations to provide necessary support.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Welcomed staff, guests, vendors, and contractors upon their arrival at the facility entrance.
- Secured restricted areas to uphold safety and prevent unauthorized access.
Amazon Delivery Driver
Amazon
Capitol Heights
10.2021 - 09.2022
- Handled package transportation to ensure timely delivery.
- Introduced checklist-driven pre-shift inspections to standardize readiness, reducing equipment-related delays and enhancing delivery uptime.
- Maintained vehicle logs and completed pre/post-trip checks to identify defects early and support operational uptime.
- Communicated with dispatch to confirm delivery instructions and address issues.
- Inspected vehicles daily for safety, ensuring compliance with company standards.
- Utilized handheld devices for tracking shipments and updating delivery status.
- Resolved customer inquiries regarding deliveries, ensuring clear communication and satisfaction.
Waitress
Cadillac Ranch Restaurant
Oxon Hill
05.2019 - 09.2019
- Handled monetary transactions exceeding $50
- Operated POS system to process sales transactions
- Managed multiple tables during high-volume periods with prioritized task batching, sustaining steady service pace and clear guest communication.
- Coordinated closely with kitchen staff to prioritize time-sensitive orders, ensuring accurate meal timing and strengthening front-to-back communication.
- Provided exceptional customer service in a fast-paced dining environment.
- Monitored customer feedback to ensure satisfaction and address concerns promptly.
- Managed guest orders while ensuring clear communication with kitchen staff for timely delivery.
- Built positive relationships with regular customers through engaging conversations and personalized service.
Education
High School Diploma -
James Madison High School (Homeschooled)
Oxon Hill, MD 05.2016 - 06.2018
Skills
- Security
- Security investigations
- Threat assessment
- Access control
- Patrolling
- Incident reporting
- Emergency response
- Surveillance techniques
- Security escort duties
- Communication skills
- Client relations
- Negotiation
- Report writing
- Attention to detail
- Problem solving
- Safety inspections
- Driving
- Dispatching
- Monetary handling
- Box Truck
- Computer skills
- Packaging
- Monetary handling
- Computer skills
- In-person communication
- Client relations
- Attention to detail
- Problem solving
Certification
2022-10 Certification at Guard Card
Timeline
Security Officer
BCI Blackstone Consulting (Intercon Security now)
10.2022 - Current
Amazon Delivery Driver
Amazon
10.2021 - 09.2022
Waitress
Cadillac Ranch Restaurant
05.2019 - 09.2019
High School Diploma -
James Madison High School (Homeschooled)
05.2016 - 06.2018