Summary
Work History
Education
Skills
Timeline
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Asiyah Muhammad

Brooklyn,NY

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Bird Pepper Cuisine. Proven ability to enhance guest experiences through personalized engagement and efficient cash handling. Recognized for maintaining high hygiene standards and fostering team collaboration to ensure seamless service in fast-paced environments.

Work History

Server/waitress

Bird Pepper Cuisine
2025 - 2026
  • Supported management by gathering feedback from customers to identify areas for service improvement.
  • Contributed to daily specials planning by sharing insights on popular menu items and customer preferences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/waitress

Bk Beso
2023 - 2025
  • Delivered exceptional service in fast-paced dining environment, ensuring customer satisfaction and loyalty.
  • Collaborated with team to streamline order processing, enhancing overall efficiency during peak hours.
  • Assisted in training new staff on menu items and service standards, fostering a cohesive team atmosphere.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
  • Handled cash and credit transactions accurately, ensuring balanced registers at end of shift.
  • Adapted quickly to changing customer needs, providing personalized recommendations that enhanced dining experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Bartender/Server

Flavas Lounge and Bar
2021 - 2022
  • Mixed and served beverages according to standard recipes and customer preferences.
  • Ensured cleanliness and organization of bar area, maintaining high hygiene standards.
  • Engaged with customers, providing personalized service to enhance their experience.
  • Handled cash transactions accurately, ensuring proper register balances at end of shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Waitress

Footprints Cafe
2008 - 2010
  • Provided exceptional customer service while efficiently managing multiple tables during peak hours.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new team members on menu offerings and service protocols.
  • Processed payments accurately using point-of-sale system, ensuring swift transactions.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

High School Diploma -

Clara Barton High School
Brooklyn, NY
06.2004

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Food running
  • Point of sale operation

Timeline

Server/waitress

Bird Pepper Cuisine
2025 - 2026

Server/waitress

Bk Beso
2023 - 2025

Bartender/Server

Flavas Lounge and Bar
2021 - 2022

Waitress

Footprints Cafe
2008 - 2010

High School Diploma -

Clara Barton High School

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Asiyah Muhammad