
Accomplished Tour Manager with a proven track record at Ati - American Tours International, showcasing expert communication and management skills. Fluent in English and German, adept at enhancing visitor experiences and educational outcomes. Demonstrated ability to negotiate and maintain relationships, ensuring smooth tour operations and positive guest feedback.
As a young art student in Germany I was in jobs where I needed to understand other people's position. Working as a waitress in these times I always took the tables where we expected complains and I was usually able to stabilize a tense situation.
As a tudor for the Arts I focus on feeling out what the student is looking for, where would be her/his path.
The same I try with every tour group. Even though I travel sometimes with 50 and more passengers, I keep in mind that each of them is on the tour for a different reason and I want to make it right for each one of them - as far as I can. I do know my limits.