Asjah G. Banks
Detroit,MI
Summary
Executive Director of Arts & Culture at ARTISTXTANTRUM, leading transformative initiatives that enhance community engagement. Successfully designed innovative, artistic projects while strengthening public relations.
Overview
11
11
years of professional experience
Work History
Executive Director of Arts & Culture
ARTISTXTANTRUM
Detroit, Michigan
12.2020 - Current
- Cultivate and maintain relationships with external stakeholders, including customers, the public, government agencies, and other organizations as the primary point of contact and organizational representative.
- Conceptualize, design, and implement innovative artistic applications, ideas, and systems, driving creative development and expression.
- Spearhead the development of artistic concepts for diverse purposes, including decoration, exhibition, and commercial projects.
Parent Outreach Coordinator
Detroit Public Schools Community District
Detroit, Michigan
09.2023 - 12.2023
- Provided support and guidance to parents in managing daily tasks and responsibilities
- Assisted parents in developing effective parenting skills through education and training programs
- Monitored progress of families, documenting observations, and providing feedback on areas of improvement
Administrative Coordinator
Greater Detroit Agency for the Blind and Visually Impaired
Southfield, Michigan
09.2022 - 02.2023
- Collaborated with departmental leaders to define organizational goals, formulate strategic plans, and establish objectives, contributing to key decision-making processes.
- Analyzed internal processes, identified inefficiencies, and implemented procedural and policy changes to optimize operations and enhance productivity.
- Mastered and integrated new office technologies, ensuring seamless adoption and maximizing operational effectiveness.
Executive Administrative Assistant
Mothering Justice
Detroit, Michigan
11.2019 - 04.2022
- Generated accurate financial documents, including invoices, reports, memos, letters, financial statements, utilizing word processing, spreadsheet, database, and presentation software.
- Coordinated and directed comprehensive office services, budget preparation, personnel administration, and facility maintenance to support executive functions.
- Documented and distributed meeting minutes, providing accurate records and facilitating effective communication.
Communications & Marketing Assistant
SER Metro Detroit
Detroit, Michigan
05.2016 - 11.2018
- Evaluated the company's digital marketing plan and social media strategy, pinpointed strategic weaknesses, and recommended actionable improvements.
- Defined and tracked key performance indicators (KPIs) for social media campaigns, and rigorously measured campaign performance against established targets.
- Collaborated with marketing teams to integrate and align marketing strategies across multiple sales channels, while managing reception duties.
Google Online Specialist
Genpact (Google Contractor)
Ann Arbor, Michigan
08.2015 - 02.2016
- Provided comprehensive support to customers through inbound and outbound calls within a call center setting, addressing inquiries and resolving issues related to YouTube, Google My Business, and Google AdWords.
- Managed a high volume of customer interactions in a call center environment, demonstrating efficiency and professionalism in handling diverse inquiries.
- Utilized strong communication and problem-solving skills to ensure customer satisfaction and provide effective solutions within a call center setting.
Customer Service Representative
S&P Data - DirectTV Contractor
Troy, Michigan
05.2014 - 01.2015
- Conducted outbound calls to former DirectTV customers within a call center environment, effectively persuading them to return to the service.
- Utilized sales and customer service expertise within a call center setting to address customer concerns, promote service benefits, and secure customer retention.
- Maintained a high level of performance in a fast-paced call center environment, consistently meeting or exceeding targets for customer recovery.
Education
Associate of Science -
Oakland Community College
Royal Oak, Michigan06.2025
High School Diploma -
Old Redford Academy
Detroit, MichiganSkills
- Program Planning
- Event Coordination
- Community Engagement and Outreach
- Budget Monitoring
- Expense Reconciliation
- Public Relations
- Marketing Communications
- Cross-functional Team Collaboration
- Culturally Responsive Programming
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Survey Tools (SurveyMonkey, Google Forms)
- Project Management
- Data Collection
- Program Evaluation
Community Service
- 482FORWARD, Detroit, Michigan, Engaged in grassroots organizing to empower Detroit families and students to advocate for equitable education policies and improve school communities., Collaborated with community members to develop and implement strategies that address systemic issues affecting educational opportunities.
- Michigan Education Justice Coalition, Detroit, Michigan, Participated in statewide activism and advocacy efforts to advance education justice, working towards dismantling systemic inequities in Michigan's education system., Supported initiatives to influence policy changes and promote equitable funding and resources for schools across the state.
- Mamavist, Mothering Justice, Detroit, Michigan, Mobilized and organized networks of mothers to advocate for policy changes and empower community members to participate in civic action and advocacy efforts., Communicated with community members through various channels, including phone banking, text banking, and written materials, to promote awareness and drive participation.
- Fellow, Economic Justice Alliance of Michigan, Detroit, Michigan, Conducted in-depth research and analysis of economic justice issues, contributing to a deeper understanding of systemic barriers and disparities., Supported developing and implementing advocacy strategies to advance economic justice policies and promote equitable outcomes., Collaborated with community organizations and stakeholders to address economic challenges and empower marginalized communities.
Timeline
Parent Outreach Coordinator
Detroit Public Schools Community District
09.2023 - 12.2023
Administrative Coordinator
Greater Detroit Agency for the Blind and Visually Impaired
09.2022 - 02.2023
Executive Director of Arts & Culture
ARTISTXTANTRUM
12.2020 - Current
Executive Administrative Assistant
Mothering Justice
11.2019 - 04.2022
Communications & Marketing Assistant
SER Metro Detroit
05.2016 - 11.2018
Google Online Specialist
Genpact (Google Contractor)
08.2015 - 02.2016
Customer Service Representative
S&P Data - DirectTV Contractor
05.2014 - 01.2015
Associate of Science -
Oakland Community College
High School Diploma -
Old Redford Academy
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