Reliable professional with a background in public transportation, known for high productivity and efficiency in task completion. Skilled in route planning, safety protocol adherence, customer service, ensuring smooth and timely operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
NJ Transit
Maplewood, New Jersey
11.2023 - Current
Enforced passenger rules and regulations while providing courteous service.
Reported any mechanical problems or incidents that occurred during transit operations.
Responded to customer inquiries.
Deescalated verbal altercations and fights between passengers.
Utilized lifts and ramps to help handicapped passengers board shuttles.
Kept bus orderly with strong control over passenger behaviors.
Collected fares and provided route updates and schedule information.
Maintained professional demeanor when dealing with difficult customers or situations.
Monitored passengers to ensure they followed safety regulations and paid fares.
Limousine Driver
Uber
New York, New York
01.2017 - 09.2023
Monitored road conditions during trips to detect potential hazards or delays along the way.
Complied with traffic regulations to safely operate vehicles.
Dispatcher
Amazon
Avenel, New Jersey
05.2016 - 08.2017
Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
Maintained current knowledge of personnel in field and completed deliveries or delays.
Interacted with local law enforcement agencies when responding to incidents in progress.
Education
Bachelor of Accounting - Accounting
Alexandria University
Alexandria, Egypt
05.2015
Skills
Emergency Procedures
Accident reporting
Behavior management
Punctuality
Scheduling flexibility
Rule enforcement
Arabic writing and reading
Two years of service in the Army in Egypt
Safe driving
Languages
English
Professional
Arabic
Professional
Certification
Networking+Hardware and software program.
Timeline
Transit Bus Operator
NJ Transit
11.2023 - Current
Limousine Driver
Uber
01.2017 - 09.2023
Dispatcher
Amazon
05.2016 - 08.2017
Bachelor of Accounting - Accounting
Alexandria University
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