Asley Kloepfer
Denham Springs,LA
Summary
Dynamic manager with a proven track record at Linda's Chicken Hut, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and mentoring, while optimizing staff performance. Skilled in time management and staff training, fostering a productive and engaged work environment.
Overview
3
3
years of professional experience
Work History
Manager
Linda's Chicken Hut
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
CSR
Domino's Pizza
05.2024 - 01.2025
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Education
Live Oak High School
Denham Springs, LASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Relationship building
- Shift scheduling
- Conflict resolution
- Employee onboarding
Timeline
CSR
Domino's Pizza
05.2024 - 01.2025
Manager
Linda's Chicken Hut
03.2022 - Current
Live Oak High School
Similar Profiles
Savannah TodevSavannah Todev
Casual Employment at Oak Flats Charcoal Chicken & Curry HutCasual Employment at Oak Flats Charcoal Chicken & Curry Hut
Jaclyn MartinJaclyn Martin
Florist at Linda's FloresFlorist at Linda's Flores
Joseph LaScalaJoseph LaScala
Helper at Linda's LemonadeHelper at Linda's Lemonade
Donald BrowderDonald Browder
Boilermaker at REPCONBoilermaker at REPCON
Wade McCallisterWade McCallister
IT Supervisor at Premier Health ConsultantsIT Supervisor at Premier Health Consultants