Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Office Manager
7 Years 4 Months
Lucky's Natural Products | 04.2019 - Current
Arranged corporate and office conferences for company employees and guests.
Created and finalized contracts for sales made to dispensaries, brokers, and researchers.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Compared vendor prices and negotiated for optimal savings.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Provided complete meeting support, including materials preparation and notes or minute taking.
Completed bi-weekly payroll for employees.
Bartender
3 Years 4 Months
Edo Japan | 12.2015 - 04.2019
Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Set up glassware, liquor and other necessary supplies for special events.
Developed drink menu with creative craft cocktails, contemporary wines and japanese beer.
Requested official identification for liquor purchases and verified details, consistently meeting strict legal standards of underage sales.
Managed large cash drops during shift close outs.
Hostess, Server, Bartender
2 Years 9 Months
Chilis | 12.2013 - 09.2016
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Kept register accurate through correct billing, payment processing and cash management practices.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Education
- Science
Collin College | Wylie
Current student at Collin College pursuing a Bachelor of Science.