Asma Akter

• Improved customer experience by serving 50+ customers per shift, upselling promotions, and resolving issues efficiently during high-volume periods
• Supported store operations by coordinating with a 3-person team to maintain cleanliness, restock items, and uphold food safety standards
• Managed $1,000+ in daily cash and credit transactions with accuracy, reducing errors and ensuring smooth operations

CCoordinated 2 weekly professional development workshops, supporting students’ academic, career, and personal growth

• Designed 30+ Canva posters to promote workshops and increase student attendance
• Maintained progress records for 200+ students, enabling timely follow-ups and retention support
• Collaborated with campus partners to enhance engagement and improve graduation outcomes for underrepresented students

• Generated new leads and expanded the customer base for Cutco kitchen products through ~10 cold calls per week
• Delivered 4+ high-quality virtual presentations weekly to diverse audiences, effectively showcasing products
• Strengthened communication, persuasion, and client engagement skills while consistently meeting weekly sales goals
• Adapted quickly to new processes and collaborated effectively in a fast-paced, remote team environment

• Organized 3–4 monthly workshops on professional development and wellness
• Handled event logistics, communication, and promotion, achieving 50+ attendees per event
• Designed and distributed promotional materials to increase engagement