ASMA S. AKHTAR
Missouri City,TX
Summary
Administrative-focused healthcare professional with experience supporting clinical and operational workflows in a fast-paced hospital environment. Skilled in EPIC systems, scheduling, documentation, and coordinating communication across multidisciplinary teams. Proven ability to manage administrative tasks, maintain organization, and support efficient unit operations while ensuring HIPAA compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Assistant | Administrative Support
Houston Methodist Hospital
Houston, TX
04.2025 - Current
- Coordinated communication between nurses, physicians, and multidisciplinary teams to support efficient unit operations
- Managed incoming calls, relayed critical information, and ensured timely message delivery
- Documented patient information accurately using EPIC, maintaining compliance with hospital policies
- Supported scheduling workflows and assisted with patient flow coordination
- Maintained organized records and ensured accuracy of documentation in a high-volume environment
- Assisted with unit administrative tasks including supply coordination and general operational support
- Collaborated with team members to improve workflow efficiency and patient service delivery
Patient Care Assistant / Unit Administrative Support
Houston Methodist
Sugar Land, Texas
05.2024 - 04.2025
- Supported front desk operations including answering phones and coordinating communication
- Assisted with patient flow, scheduling updates, and documentation in EPIC
- Maintained and organized patient records ensuring accuracy and HIPAA compliance
- Communicated patient updates to nurses and care teams efficiently
- Helped coordinate admissions, transfers, and discharges
- Delivered excellent customer service to patients and visitors
Patient Manager
Ivana Home Health Services
Sugar Land, Texas
10.2023 - 03.2024
- Managed patient scheduling and coordinated appointments
- Handled patient inquiries and ensured clear communication with providers
- Maintained accurate documentation and follow-ups to ensure continuity of care
- Improved patient satisfaction through timely communication and support
Shipping & Mailing Associate
Parcel Plus
Sugar Land, TX
03.2023 - 09.2023
- Provided customer service and handled high volume transactions
- Managed POS system and maintained accurate records
- Assisted customers with shipping solutions and problem resolution
- Maintained organized workflow in a fast-paced environment
Education
Medical Terminology
University of Houston
Houston, TX07-2025
Certified Nurse Aide Program, Clinicals – Treemont Health Care Center
Houston Community College
09-2023
ENGL 1300, MATH 0332P, EDUC 1300
Houston Community College
12-2022
Skills
- Administrative Support
- Calendar Management and Scheduling
- EPIC Electronic Medical Records
- Communication and Call Management
- Documentation and Data Entry
- Microsoft Office Word Excel and Outlook
- Team Collaboration
- Multitasking in Fast-Paced Environments
- HIPAA Compliance
- Workflow Coordination
Certification
- Basic Life Support (BLS), American Heart Association, 01/01/26, 01/01/28
- Medical Terminology, ed2go, 07/28/25
Timeline
Patient Care Assistant | Administrative Support
Houston Methodist Hospital
04.2025 - Current
Patient Care Assistant / Unit Administrative Support
Houston Methodist
05.2024 - 04.2025
Patient Manager
Ivana Home Health Services
10.2023 - 03.2024
Shipping & Mailing Associate
Parcel Plus
03.2023 - 09.2023
Medical Terminology
University of Houston
Certified Nurse Aide Program, Clinicals – Treemont Health Care Center
Houston Community College
ENGL 1300, MATH 0332P, EDUC 1300
Houston Community College