Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Asmaa Al-Ani

Dripping Springs,Texas

Summary

Research Assistant – Collected and organized accurate data for a study on prenatal smoking and infant health.

Group Teacher – Led engaging classroom activities, supporting children’s development and positive behavior.

Math Tutor – Helped students with learning disabilities improve math skills and confidence.

Customer Service Rep – Resolved customer issues efficiently, maintaining high satisfaction ratings.

Pharmacy Technician – Accurately filled prescriptions and maintained inventory while supporting pharmacists.

Sales Representative – Assisted customers, promoted products, and consistently met or exceeded sales targets.

Waitress – Provided friendly and efficient service, managed orders accurately, and ensured high customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Research Assistant

Jacobs School of Medicine and Biomedical Sciences
Buffalo, NY
01.2021 - 05.2021
  • Provided research support for a maternal–infant health study focusing on the effects of prenatal smoking on pregnancy outcomes and newborn development.

Group Teacher

Valley Community Association INC
Buffalo, NY
09.2020 - 05.2021

Led group learning activities, supported child development, and created a safe, engaging classroom environment for children with learning disabilities of diverse backgrounds.

Math tutor

Mental Health Advocates of WNY
Buffalo, NY
03.2018 - 09.2018

Taught and supported children with learning disabilities in developing foundational math skills through individualized, patient, and adaptive instruction.

Customer Service Representative

FirstSource (The Economist)
Buffalo, NY
09.2021 - 07.2022

Provided professional customer service support for The Economist Magazine, resolving subscription and billing issues while maintaining high customer satisfaction.

Pharmacy Technician and Cashier

Rite Aid
Buffalo, NY
01.2019 - 01.2021
  • Accurately filled and labeled prescriptions under pharmacist supervision.
  • Assisted patients with refills, insurance claims, and medication questions.
  • Maintained inventory and ensured compliance with safety and regulatory standards.
  • Prepared medications and supported pharmacists with documentation and workflow.

Waitress

Kabob’s Mediterranean Food
Baton Rouge, LA
01.2023 - 09.2023
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed order accuracy and ensured timely food delivery to guests.
  • Collaborated with kitchen staff to accommodate special dietary requests.

Sales Representative

Colonial Life
Baton Rouge, LA
01.2023 - 11.2023
  • Cultivated relationships with clients to enhance customer satisfaction and retention.
  • Delivered presentations on insurance products, effectively communicating benefits to diverse audiences.
  • Analyzed client needs to recommend tailored insurance solutions, improving service relevance.
  • Collaborated with cross-functional teams to streamline sales processes and improve efficiency.

Cashier

Burger King
Buffalo, NY
03.2016 - 06.2020
  • Provided fast, friendly customer service while handling cash and transactions accurately.
  • Managed high-volume orders efficiently and maintained a clean, organized workspace.
  • Assisted team members to ensure smooth restaurant operations and customer satisfaction.

Education

Bachelor of Science -

University at Buffalo
Buffalo, NY
05.2021

Natural Sciences AS -

Erie Community College
Buffalo, NY
01.2019

Skills

  • Data collection & research support
  • Lesson planning & classroom management
  • Tutoring children with learning disabilities
  • Prescription preparation & medication labeling
  • Inventory management & record keeping
  • Customer service & account management
  • Microsoft Office (Word, Excel, PowerPoint)
  • Database entry & management

Certification

  • Social & Behavioral Research Investigators
  • Biomedical Research Investigators
  • Participating in Vaccine Research
  • Biomedical Responsible Conduct of Research Course
  • Health Information Privacy and Security (HIPS/HIPAA)
  • Social and Behavioral Responsible Conduct of Research Course
  • CITI Good Clinical Practice Course
  • Conflicts of Interest
  • Remote Contact Tracing
  • COVID-19: Insights for Higher Ed Leaders

LANGUAGES

English and Arabic

Timeline

Waitress

Kabob’s Mediterranean Food
01.2023 - 09.2023

Sales Representative

Colonial Life
01.2023 - 11.2023

Customer Service Representative

FirstSource (The Economist)
09.2021 - 07.2022

Research Assistant

Jacobs School of Medicine and Biomedical Sciences
01.2021 - 05.2021

Group Teacher

Valley Community Association INC
09.2020 - 05.2021

Pharmacy Technician and Cashier

Rite Aid
01.2019 - 01.2021

Math tutor

Mental Health Advocates of WNY
03.2018 - 09.2018

Cashier

Burger King
03.2016 - 06.2020

Bachelor of Science -

University at Buffalo

Natural Sciences AS -

Erie Community College
Asmaa Al-Ani