ASMAH ATTAR
Livermore
Summary
Public Health graduate and Registered Pharmacy Technician skilled in managing patient interactions, ensuring regulatory compliance, and optimizing healthcare workflows. Proven track record in effectively coordinating priorities and collaborating with multidisciplinary teams to elevate patient access and care coordination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
San Ramon
10.2022 - Current
- Assist patients with prescription intake, insurance processing, medication pickup, and healthcare-related inquiries while providing exceptional customer service.
- Maintain accurate patient records and documentation while ensuring compliance with HIPAA regulations and confidentiality standards.
- Communicate effectively with patients, pharmacists, healthcare providers, and insurance companies to resolve prescription, billing, and coverage issues.
- Coordinate workflow priorities in a fast-paced healthcare environment to ensure timely patient service and operational efficiency.
- Support healthcare operations through inventory management, quality assurance procedures, and regulatory compliance activities.
- Utilize pharmacy management systems to process prescriptions, document patient information, and maintain workflow accuracy.
- Provide patient education regarding prescription requirements, insurance information, and pharmacy procedures.
- Collaborate with pharmacists and healthcare team members to support quality patient care and positive patient experiences.
Manager
Big Apple Pizza
Livermore
05.2019 - Current
- Oversaw daily business operations, staff scheduling, customer service, and team supervision to ensure smooth operational flow.
- Coordinate operational priorities and manage multiple responsibilities simultaneously to ensure efficient business operations.
- Train, mentor, and supervise staff while fostering accountability, teamwork, and effective communication.
- Analyze operational needs and implement solutions to improve efficiency, workflow, and customer satisfaction.
- Resolve customer concerns professionally while maintaining positive client relationships and service standards.
- Maintained business records, oversaw inventory, and supported payroll and budgeting functions to uphold operational integrity.
- Demonstrated strong organizational and problem-solving skills in high-volume customer-facing environment, enhancing service delivery.
Education
Associate of Science - Public Health
Las Positas College
Livermore, CABachelor of Science - Public Health
California State University, East Bay
Hayward, CASkills
- Medication Management
- Prescription Processing
- Pharmacy Benefit Management
- HIPAA compliance
- Healthcare operations
- Inventory Management
- Operational scheduling
- Microsoft Office (Excel, Word, PowerPoint)
- Process improvement
- Team collaboration
- Patient communication
- Professional communication
- Administrative support
Certification
Registered Pharmacy Technician, State of California
Languages
- English, Fluent
- Dari, Fluent
- Farsi, Fluent
- Spanish, Basic
Public Health And Healthcare Knowledge
- Knowledge of healthcare systems, healthcare access, preventive services, and population health principles through academic coursework and healthcare experience.
- Experience analyzing health data, public health outcomes, and healthcare-related research concepts.
- Understanding of healthcare quality improvement initiatives, health policy, community health, and patient-centered care.
Coursework
- Epidemiology
- Health Policy
- Health Behavior Theory
- Research Methods
- Microbiology
- Community Health
- Environmental Health
Timeline
Pharmacy Technician
CVS Pharmacy
10.2022 - Current
Manager
Big Apple Pizza
05.2019 - Current
Associate of Science - Public Health
Las Positas College
Bachelor of Science - Public Health
California State University, East Bay